Vaishali Pandey

Product Manager

Bengaluru, Karnataka, India5 yrs experience

Highly Stable

Key Highlights

Led multiple high-impact product initiatives.
Achieved 1.2 Cr+ daily episode streams in 2 months.
Drove 15% revenue uplift through automation.

Stackforce AI infers this person is a Product Manager in the SaaS and OTT industries, focusing on growth and user engagement.

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Skills

Core Skills

Product Strategy & LeadershipGrowth & Customer Success

Other Skills

A/B TestingAgile & Scrum MethodologiesBusiness AcumenCRM MigrationCollaborationCommunicationCommunity PlatformCompetitive AnalysisCreator Business PlatformCredit JourneysCross-Functional CollaborationCustomer Support & Feedback AnalysisData AnalysisGo-to-Market StrategyGoogle Analytics

About

I’m a results-driven Product Manager with 5+ years of experience building and scaling SaaS, OTT, and mobile platforms in high-growth startup environments. My work spans across 0→1 product launches, product-led growth, and multi-million-user engagement, with a strong focus on data-driven decision-making and cross-functional leadership. Core Skills & Expertise: Product Strategy & Leadership: Vision & roadmap ownership, lifecycle management, agile execution, GTM strategy, PRDs, and feature prioritization. Growth & Customer Success: Driving retention, engagement, churn reduction, monetization models, and stakeholder alignment to deliver measurable business outcomes. Analytics & Insights: SQL, funnel & cohort analysis, A/B testing, KPI tracking, and experience with tools like Google Analytics, Amplitude, and Tableau. Product Design & Execution: Skilled in API/webhooks integration, workflow automation, and using tools like Jira, Retool, Figma, and Miro to bring ideas to life. I thrive at the intersection of business, design, and technology, turning complex challenges into simple, scalable solutions. Passionate about creating impactful products, I enjoy working with creators, communities, and businesses to unlock new growth opportunities and deliver meaningful user experiences.

Experience

Rigi

2 roles

Product Manager

Promoted

Sep 2022 – Aug 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India · On-site

At Rigi, I spearheaded multiple high-impact product initiatives across OTT innovation, creator monetization, community engagement, and financial automation.
Key Responsibilities & Achievements:
OTT Innovation (Microdrama Platform):
Conducted in-depth market research and benchmarking to uncover white-space opportunities in India’s short-form storytelling ecosystem.
Defined product vision, user personas, and a freemium monetization model that aligned entertainment value with scalable growth.
Partnered with cross-functional teams (design, engineering, content) to rapidly prototype, validate hypotheses, and iterate user flows.
Launched a pilot microdrama platform that achieved 1.2 Cr+ daily episode streams within 2 months, establishing early product–market fit in a competitive OTT landscape.
Creator Business Platform (SaaS & Monetization Suite):
Led the 0→1 development of a SaaS platform enabling 2,500+ creators to manage purchases, subscriptions, and analytics.
Drove a 15% revenue uplift in 3 months by automating subscription journeys and optimizing landing pages using Google Analytics insights.
Built subscription management tools for high-engagement channels (e.g., Telegram), resulting in 4x growth in paid conversions.
Launched consultation-based monetization flows generating ₹1 Cr+ GMV during rollout.
Introduced gated pay-to-view content and bundling experiments, enhancing ARPU by 20%.
Community Platform (Mobile & Web Apps):
Deployed branded community apps across iOS, Android, and Web, scaling to 3M+ users and empowering 2,500+ creators.
Boosted user retention via gamification, forums, notifications, and broadcast tools.
Expanded monetization channels — coins, ads, subscriptions, marketplace — increasing average transaction values by 132%.
Rolled out installment-based payments, driving 62% revenue growth.

OTT InnovationCreator Business PlatformCommunity PlatformMarket ResearchProduct VisionCross-Functional Collaboration+4

Product Operations Manager

Jan 2022 – Aug 2022 · 7 mos · Bengaluru, Karnataka, India · On-site

Finance Automation & Ops Efficiency:
Owned credit journeys (KYC, limit assignment, consent, repayments) while automating payouts, refunds, and UPI Autopay (e-mandates).
Reduced operational bottlenecks and improved recurring revenue retention through workflow automation.
Built KPI dashboards and collaborated with Risk, Compliance, Tech, and Data Science teams to convert business needs into structured PRDs.

Credit JourneysWorkflow AutomationKPI DashboardsCollaborationProduct Strategy & Leadership

Think-&-learn-pvt-ltd

Product Operations Associate

Aug 2020 – Aug 2021 · 1 yr · Bengaluru, Karnataka, India

At Think & Learn (Byju’s), I focused on optimizing repayment workflows, enabling CRM migration, and improving operational efficiency across large sales and operations teams.
Key Responsibilities & Achievements:
Revenue Operations: Streamlined repayment and collections workflows to reduce overdue accounts, significantly improving recovery rates and revenue realization.
CRM Migration: Orchestrated a company-wide migration from LeadSquared to Salesforce for 500+ sales and operations reps, ensuring smooth adoption through stakeholder buy-in, workflow alignment, and structured training.
Cross-Functional Enablement: Partnered with Product and Engineering teams to improve internal workflows, enhancing data accuracy and operational efficiency across business functions.
Leadership Insights: Built actionable reporting dashboards that enabled leadership to track key metrics, forecast outcomes, and make data-driven decisions in real time.

Repayment WorkflowsCRM MigrationOperational EfficiencyReporting DashboardsProduct Strategy & Leadership

Medtrail

Operations Manager

Oct 2019 – Apr 2020 · 6 mos · Delhi, India

At MedTrail, I managed business operations with a focus on partnerships, sales, and process improvement to drive growth in the healthcare technology sector.
Key Responsibilities & Achievements:
Strategic Partnerships: Forged alliances with hospitals and healthcare providers, expanding MedTrail’s client base by 22.5% in 6 months and unlocking new revenue streams.
Sales Operations: Directed regional sales operations while aligning product, marketing, and sales teams to consistently exceed quarterly targets.
Process Improvement: Introduced structured processes for pipeline tracking, client engagement, and reporting, improving transparency and execution speed.
Growth Strategy: Partnered with leadership to support go-to-market strategy, strengthening MedTrail’s positioning as a scalable healthtech solution provider.

PartnershipsSales OperationsProcess ImprovementGrowth StrategyGrowth & Customer Success