Dec 2015 – Present · 10 yrs 3 mos · Mumbai Area, India

May 2014 – Nov 2015 · 1 yr 6 mos · Mumbai Area, India

• Involved in Project management for a company in the hospitality sector (acting as a link between the client and the project implementer)
• Regular monitoring of the implementation partner’s progress as per project plan to highlight potential delays
• Monitor costs attached to the project in line with budgets defined
• Involved in presenting the status of the project to all stakeholders (steering committees reports and
• weekly updates)
• Involved in review of the outsourcing contract of client and comment on the service delivery
• performance for the following areas: People deployment
• Service quality and improvement Service level management Governance
• Identify key stakeholders across corporate and properties to understand key challenges and concerns related to service delivery and overall experience
• Draw out the gap analysis and recommendations for service improvements
• Involved in Software License assessment for a pharmaceuticals company

Feb 2013 – May 2014 · 1 yr 3 mos · Ghansoli, Navi Mumbai

• Involved in forecasting, analyzing, demand planning and allocation of materials on PAN India basis
• Analyzing inventory and identifying surplus and deficit locations
• Logistics management of materials across different locations on a PAN India basis
• Coordinating with different teams like Procurement, Vendor, Warehouse so as to ensure availability of IT equipments
• Defining business flows, facilitating and implementing HP Service Manager Project for service desk operations
• Providing training to different LOBs so as to enable them to use the new software
• Defining business flows for Ecommerce Grocery for Reliance Retail

May 2012 – Jun 2012 · 1 mo · Wada Plant

• Worked on a project titled "Logistics Management with focus on Warehouse and Distribution"
• Analyzing the Truck Unloading Process and making recommendations so as to reduce the Truck Turn Around Time
• Drawing layouts of storage area and suggesting ways so as to use the existing space effectively
• Analyzing the Distribution network for Maharashtra and Goa zone

Sep 2010 – Aug 2011 · 11 mos · Chembur

• Auditing the client location for usage of any software-vendor specific proprietary software
• Interacting with the upper management individuals for planning, execution and results of the audit
• Providing feedback to the client
• Reviewing the current setup of the client with regards to the licenses
• Understanding Software Asset Management(SAM) maturity in client
• Verifying compliance with the Terms and Conditions of the Software Licensing Agreement
• Sharing the best practices of SAM with the client
• Assisting the client in complying with best practices

Jun 2010 – Aug 2010 · 2 mos

• Lead Generation
• Lead Qualification
• Meeting the client to gather requirement for product
• Follow up with the client post delivery of product
• Process billing for clients
• Interact with clients for feedback

Aug 2009 – May 2010 · 9 mos

• Automated Financial Management System
• Developed a platform independent application that generates and manages the various financial documents of NPCIL for a particular fiscal year.

Aug 2009 – Oct 2009 · 2 mos

• Ticket Reservation System
• Developed a ticket reservation system using Microsoft Visual Basic at the front end and Microsoft Access at the back end.
• Using the registration module, a user could register in the system and check the availability of tickets and make reservations.
• A similar system could be used for airline and bus ticket reservation with some modifications.