Mamta Solanki

CEO

Bengaluru, Karnataka, India8 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven track record in customer acquisition and relationship management.
Strong analytical skills in market research and digital marketing.
Experienced in managing high-value client portfolios.

Stackforce AI infers this person is a Business Development professional with expertise in E-commerce and Customer Relationship Management.

Contact

Skills

Core Skills

Digital MarketingMarket ResearchCustomer Relationship Management (crm)Financial AnalysisTechnical SupportSystem AdministrationCustomer ServiceSales

Other Skills

Business DevelopmentBusiness StrategyBusiness-to-Business (B2B)Client Financial ReviewCompetitor EvaluationCorporate Sales ManagementCustomer ConsultationDebt SolutionsE-commerce InsightsFinancial Statement EvaluationHardware MaintenanceLeadershipManagementMarket AnalysisMarketing Communication

About

Experienced Business Development Manager with a demonstrated history of working in the internet industry. Skilled in Customer Acquisition, Customer Relationship Management (CRM), Presentation Skills, Market Research, and Brand Management. A strong business development professional with an MBA focused on Marketing and Strategy from Mumbai University.

Experience

8 yrs 1 mo

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 7 mos

Current Experience

Stealth mode

Stealth Mode

Sep 2023 – Present · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

Anzy global

2 roles

Deputy Manager

Promoted

Mar 2022 – Jul 2023 · 1 yr 4 mos

Assistant Manager

Jan 2021 – Mar 2022 · 1 yr 2 mos

Udaan.com

Key Account Manager

Nov 2019 – Oct 2020 · 11 mos · Bangalore

Alibaba.com

Marketing Intern

May 2018 – Jul 2018 · 2 mos · Mumbai Area, India

Managed the seller acquisition through various online & offline channels - cold calling, emailing, digital marketing, Business Network International (BNI) meetings & trade shows.
Optimized product efficiency, driving a high renewal rate and meeting internal KPIs.
Market analysis and evaluated competitors' B2B sales and digital strategy.
Gathered insights into the E-commerce industry through primary and secondary research and executed plans for expanding their reach in the digital space.
Educated Small and Medium Enterprises about the export and international market potential.

Seller AcquisitionDigital MarketingMarket AnalysisCompetitor EvaluationE-commerce InsightsMarket Research

Epicenter technologies pvt. ltd

Customer Success Specialist

Jul 2014 – Mar 2015 · 8 mos · Mumbai Area, India

Conducted annual reviews of UK clients to ascertain their financial circumstances.
Handled a portfolio of $ 22.6 Million, and evaluated their financial statements to determine the credit worthiness.
Analyzing the cause of debt in short, medium and long term affecting the clients' credit score. Providing debt solutions according to the DEMSA regulations to get the client debt free in the most expedient time possible..

Client Financial ReviewDebt SolutionsFinancial Statement EvaluationCustomer Relationship Management (CRM)Financial Analysis

Stream global services

Technical Support Consultant

Oct 2013 – May 2014 · 7 mos · Mumbai Area, India

Placing hardware into production by establishing connections; entering necessary commands.
Proficient in providing level 1 Technical Support to end-users.
Evaluating system potential by testing compatibility of new programs with existing programs.
Managing escalated email and calls with primary support and troubleshooting.
Maintenance of computer hardware systems and system assembly by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.

Technical SupportSystem EvaluationHardware MaintenanceSystem Administration

Sutherland

Consultant

Aug 2011 – Jun 2012 · 10 mos · Mumbai Area, India

Worked for Cleartrip travel process centering around clients by providing the most convenient and simple ways to travel with attached benefits.
Consulted an average of 100 customers a day extending up to 2500 customers a month.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
Attend conferences to maintain familiarity with tourism trends
Provide service to a wide customer base that covered both domestic and international clients

Customer ConsultationPromotional TechniquesTourism TrendsCustomer ServiceSales