suman barge

Operations Associate

Mumbai, Maharashtra, India8 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven leadership in front office management
  • Expertise in guest service and satisfaction
  • Strong team training and supervision skills
Stackforce AI infers this person is a Front Office Management expert in the hospitality industry.

Contact

LinkedIn

Skills

Core Skills

ManagementGuest Service Management

Other Skills

Team LeadershipOffice AdministrationCustomer ServiceAdministrative AssistanceCustomer Support

Experience

Seven eleven club & hotels

Front Office Manager

Sep 2025 – Present · 6 mos · Mumbai, Maharashtra, India · On-site

  • Led front office team, ensuring smooth operations, excellent guest service, and accurate billing.
  • Handled guest escalations, coordinated with departments, and maintained high service standards.
  • Managed room inventory, OTA updates, reports, and revenue optimization.
  • Trained and supervised staff to enhance productivity and guest satisfaction.
Team LeadershipManagementGuest Service ManagementOffice AdministrationCustomer Service

The beatle hotel

Front Office Manager

May 2022 – Dec 2025 · 3 yrs 7 mos · India

Team LeadershipManagement

Hotel comfort inn heritage

Guest Relations Manager

Jan 2019 – May 2022 · 3 yrs 4 mos · Mumbai Area, India

Team LeadershipGuest Service Management

Clarks innn group of hotels

Room Division Manager

Jul 2017 – May 2022 · 4 yrs 10 mos

Team LeadershipManagement

Education

Kendriya Vidyalaya

Andhra University — Diploma

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