Jan 2025 – Jun 2025 · 5 mos · Birkirkara, Malta · On-site

Oct 2024 – Feb 2025 · 4 mos · Malta · On-site

• A Front Office Agent at the Hyatt Hotel in Malta provides exceptional guest service by managing check-ins, check-outs, and guest inquiries efficiently and professionally. Responsibilities include handling reservations, assisting with room assignments, and responding to guest needs with a warm and welcoming attitude. As the first point of contact, the agent ensures a positive experience, embodying the Hyatt's commitment to hospitality and local Maltese charm. Strong communication skills, attention to detail, and knowledge of the hotel's amenities and surroundings are essential.

Aug 2024 – Oct 2024 · 2 mos · Budapest, Hungary · On-site

• Working as a Community & Sales Manager at Regus in Budapest was a dynamic and rewarding experience. I had the opportunity to build strong relationships with clients from all over the world, manage flexible workspaces with a hospitality mindset, and grow in a fast-paced, customer-focused environment.

Mar 2022 – Aug 2024 · 2 yrs 5 mos · Budapest, Hungary · On-site

• As a Hotel Manager, I bring a passion for excellence in hospitality and a commitment to creating exceptional guest experiences. With over 4 years in the hospitality industry, I have a proven track record in managing hotel operations, leading diverse teams, and driving revenue growth. My goal is to ensure every guest leaves with a memorable stay while maximizing the efficiency and profitability of the hotel.

Nov 2021 – Mar 2022 · 4 mos · Budapest, Hungary · On-site

• As the first point of contact for visitors and clients, providing exceptional customer service and managing front desk operations. Responsibilities include greeting guests, answering phone calls, scheduling appointments, and maintaining office organization. The role also involves performing various administrative tasks, such as managing correspondence, assisting with document preparation, and supporting other staff as needed. Strong communication, multitasking, and organizational skills are essential for success in this position.

Sep 2020 – Jun 2021 · 9 mos

May 2019 – Mar 2020 · 10 mos · Budapest, Hungary

• I managed and maintained 10+ properties listed on Airbnb, achieving an average rating of 4.8 stars, Responsibilities included handling bookings, communicating with guests, addressing any issues that arise during their stay, ensuring it is clean, welcoming, and well-equipped for guests., preparations for the upcoming guests.

Jun 2016 – Nov 2019 · 3 yrs 5 mos · Budapest, Hungary

• Check-in and Boarding Agents assist passengers with check-in, verify travel documents, issue boarding passes, and manage luggage. They coordinate boarding procedures, make announcements, and address passenger inquiries to ensure a smooth and positive travel experience.