Prabhat Misra — CEO

More than 21 years of international industry experience with exposure to diverse profiles and businesses. Core strengths being Operations Delivery and value to the customer, Business Transitions, Service Documentation & Delivery, Relationship Management. A lean CSSBB professional with deep domain knowledge of banking and financial services. I have had an opportunity to manage service delivery across US / AUS / EU geography for leading banking clients along with Identifying and Implementing Process Transformation/ Re-engineering opportunities across lending (Commercial / Consumer / Mortgage) value chain. Assisting with Solution Design for various RFP's and RFI's. Specialties: • Operations Management & Service delivery. • Leadership Excellence & Motivation • Pre Sales, Solution Design • Client management & retention, P&L management • Transitions & new business migration • Contract Management and Negotiations > Mortgage - Default ops > Correspondence Lending / Direct Lending, Pre Process Review > Retail Banking, Consumer / Commercial Lending, Email ops > Service Desk Support, L1 Support, Voice / Non Voice > Identity and Access Management Currently managing a large multi million revenue run rate and global service delivery team and relationship across a large US based financial services organisation in Retail Banking, lending and mortgage space across India, US and Mexico locations

Stackforce AI infers this person is a seasoned professional in Fintech with a strong focus on operations and service delivery.

Location: Gurugram, Haryana, India

Experience: 21 yrs 10 mos