Vivek Singh

Operations Associate

Abu Dhabi, United Arab Emirates13 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

12+ years of experience in HR transformation via SAP SuccessFactors.
Successfully delivered 15 project implementations.
Expert in conducting workshops and requirement gathering.

Stackforce AI infers this person is a SaaS HR transformation expert with extensive experience in Learning Management Systems.

Contact

Skills

Core Skills

Project ManagementHr TransformationDigital LearningLearning Management

Other Skills

Agile MethodologiesBIRTBusiness AnalysisBusiness Process DesignCC++CRMConsultingDB2DatabasesERPEnterprise Resource Planning (ERP)HTMLJ2EE Application DevelopmentJDBC

About

Vivek has 12+ years of experience helping customers transform HR processes via SAP SuccessFactors. He is Professional certified in Learning Management and associate certified in Employee Central, Career Development consultant with 15 project implementations successfully delivered. Primarily involved in conducting discovery calls, scoping, requirement gathering workshops, designing, and implementing SuccessFactors. He has worked with customers across industries like hospitality, VISA processing, manufacturing, hospitals, Oil & gas, banking & finance, and across geographies like Australia, New Zealand, Singapore, Japan, India, Saudi Arabia, Oman, and Qatar helping the customers adopt with new strategies and process in HR via SuccessFactors. Non-Technical Skills: 1. Good communication and client-facing capabilities. 2. Ability to work in high-pressure situations and handle tough client commitments/deadlines. 3. A very quick learner and adaptive person. 4. Ability to address complaints and problems. Utilize negotiation and communication skills to identify the source of the problem and reach a mutually amicable solution. 5. Experienced in conducting training about specialization modules. 6. Experienced in mentoring and monitoring newbies. 7. An energetic and enthusiastic person who likes to focus positively on what can be achieved for the benefit of all stakeholders.

Experience

Deloitte

2 roles

Manager

Jan 2023 – Present · 3 yrs 2 mos

Project ManagementStakeholder ManagementHR TransformationBusiness Process Design

Senior Consultant

Oct 2021 – Jan 2023 · 1 yr 3 mos

Sap

Business Process Consultant

Sep 2017 – Sep 2021 · 4 yrs · Bengaluru Area, India

Digital Learning

Blueprint technologies pvt ltd

Senior Successfactors Consultant

Oct 2016 – Sep 2017 · 11 mos · Bengaluru Area, India

Worked as Senior SuccessFactors Consultant for Blueprint Technologies.
Involved in Pre Sales, Solution Design, Requirement Gathering, Conducting Workshops, Implementation ,Unit testing,admin trainings etc.
Have hands on experience in designing solutions for Learning Management , JAM and Custom Reports for various clients across a wide range of industries.

Presence of it

SuccessFactors Consultant

Jul 2015 – Oct 2016 · 1 yr 3 mos · Bengaluru Area, India

Working as SuccessFactors Techno Functional Consultant for Presence of IT.
Involved in requirement gathering, solution design, conducting workshops, implementation, Unit testing etc.
Have hands on experience in implementing Learning for various clients across a wide range of industries.

Sap labs

Software Developer

May 2012 – Jul 2015 · 3 yrs 2 mos · Bengaluru Area, India

Successfactors

Software Engineer

May 2012 – Jul 2015 · 3 yrs 2 mos · Bengaluru Area, India

Project Details: I have been involved with Learning Management System (LMS) product of SuccessFactors Business Solutions where I am part of engineering team responsible for end to end product feature development and enhancements.
Excellent end to end product knowledge of SuccessFactors LMS application with specialization in Content Object (Scorm, AICC, Document Types), BIRT reporting, curricula, Schedule Offerings, Open Content Network, SF-182(external requests), Notifications and others.
Apart from the above mentioned features, I have also been involved in bug fixes (JIRA tickets) across the application.
Role and Responsibilities: Working closely with Product Management team to understand the product requirements, analyzing them with the feasibility, impact areas and proposing estimates.
Translating the proposed design to actual development and feature over a period of 3 weeks following agile methodologies.
Working closely with Customer Support team , clients and cloud operations team in resolving live customer issues in production and staging environment.
Providing knowledge transfer session to peers and participating in product enhancement sessions.
Providing feature and product demo to all the stake holders and cross geographical teams.
Conducting knowledge transfer sessions and on boarding exercises for the new hires.