Nov 2022 – Sep 2023 · 10 mos · Charlotte, North Carolina, United States · Remote

Apr 2021 – Oct 2022 · 1 yr 6 mos · San Francisco Bay Area · Remote

• Served as the Recruiting Partner for our Professional Services, Customer Success/Customer Experience, and Operations teams. I focused on the US and EMEA openings. I also supported Finance, Legal, Compliance, Marketing, Sales, and Solution Consulting teams during my tenure.

Sep 2020 – Apr 2021 · 7 mos

• Led the Eightfold.ai engagement for over 2 years. Responsibilities included: full lifecycle recruiting with requisition load ranging from 15-30 positions, project management, team leadership, resource allocation, escalations, client contact, coaching, mentorship, and TA strategy.

Sep 2018 – Sep 2020 · 2 yrs

• Clients included: Amazon, Ansys, Behavox, and Eightfold.ai.

Dec 2016 – Jan 2018 · 1 yr 1 mo · Greater Nashville Area, TN

• Clients included: Twitter, Tesla, Guardant Health, J.Jill, Coupa Software, PowertoFly, Ladder Life, and OpenGov, and Oasis Financial.
• Lead point for client engagement; overseeing client relationships, communications, task assignments to associates, and up to 25 job requisitions at any given time.
• Manage junior associates, providing coaching and mentorship on best practices.
• Provide consultation to client’s senior leadership and hiring managers on strategy, process improvements, and progress.
• Create PowerPoint presentations to share with client teams.
• Continue to fulfill job responsibilities required of the Associate position.

Sep 2015 – Dec 2016 · 1 yr 3 mos · Greater Nashville Area, TN

• IQTalent is committed to helping our clients build pipelines of interested and qualified candidates. We can team up with your in-house HR and recruiting teams, providing support where you need it; or build and manage your complete in-house function with our consultants. We measure our impact through the quality of candidates, increased effectiveness, and reduced cost for your organization.
• Responsibilities:
• Lead point of sourcing communication to clients on all requisitions to determine strategy, troubleshoot issues, and drive process.
• Experience working on technical requisitions, screening technical resumes, and understanding the hiring needs of technical teams.
• Collaborate with hiring managers to create job descriptions and calibrate on target candidate profiles to establish a clear understanding of position requirements, sourcing approach, and recruiting plan.
• Use creative techniques and resources such as LinkedIn Recruiter, Indeed, Monster, ZoomInfo, Connectifier, and Stack Overflow to build and maintain a pipeline of candidates for all requisitions.
• Create and deploy outreach messages to passive and active candidates.
• Gather and track all data related to candidate interaction, response rate, and formulation of statistics, using Excel, Google Sheets, or our client's in-house systems.
• Prepare weekly recruiting metrics report for recruiters, hiring managers, and senior leadership and present findings in weekly update calls.
• Conduct phone screens, schedule interviews, and perform background checks.
• Ensure all candidates have an exceptional candidate experience, providing feedback and updates from beginning to end of process.
• Cold-call passive candidates, trying to elicit interest in opportunities and secure them for formal phone interviews.
• Post job descriptions to external resources.

Jan 2018 – Sep 2018 · 8 mos · Charlotte, North Carolina Area

• Owned Call Center Operations recruiting, supporting high volume recruiting for 8 Call Centers across 4 states using Workday.
• Created pilot process for streamlining CCO hiring, condensing the hiring process and extending offers over the phone to fill classes.
• Created and presented a Sourcing Strategy project to the Global Talent Acquisition team during an All Hands Meeting.

Jun 2014 – Apr 2015 · 10 mos · Greensboro/Winston-Salem, North Carolina Area

• Handled store management and customer sales in a vintage-inspired boutique that specializes in apparel, accessories, gifts and home décor.
• Merchandised the store and determined product placement for optimal sell-through.
• Confidently provided expert knowledge on the products and styled outfits.
• Created rapport and familiarity with customers.
• Planned events such as, Parent's Weekend Sip & Shop and Homecoming Weekend Party.
• Facilitated partnerships with Wake Forest University and its sororities.
• Passionately promoted the brand and products to customers and friends.

Jun 2013 – Aug 2013 · 2 mos · Burlington, MA

• Performed software testing on a new personal navigation device for a worldwide consumer brand.
• Drive-tested devices to ensure optimal functioning of features designed specifically for the U.S. release.
• Used GoPro video cameras to properly document software bugs/feature requests.
• Edited video and submitted reports in JIRA to inform the product development team of the software bugs.
• Conducted research and evaluated impact of features on consumers.
• Lead daily conference calls and provided updates to Amsterdam-based product development team.
• Provided feedback that directly improved technology, yielding higher customer satisfaction ratings.

Dec 2012 – Jun 2013 · 6 mos · Haverhill, MA

• Communicated and assisted the head teacher in all areas throughout the day.
• Taught third and fourth graders how to write letters and words.
• Facilitated a practice math test for six special needs/ behaviorally challenged students.

Jul 2012 – Aug 2012 · 1 mo · Special Education Summer Camp in Haverhill, MA

• Monitored and instructed nine to ten year old boys with special needs.
• Coordinated and instructed activities and games for the children to play.

Jan 2012 – Mar 2015 · 3 yrs 2 mos · Winston-Salem, NC

• Telephone alumni, parents, and friends of the University for donations to the Wake Forest Fund.
• Helped build alumni participation by educating them on the needs of the University.