Stephanie Kwok — Product Manager
• Product Management • Customer Success Leader • AI for Good • Strategy Consultant & Digital Transformation Leader • Global-Scale Operator • Cross-cultural leadership & on-the-ground project experiences in US, APAC, EMEA, and LATAM • High-Growth Startups & Enterprise Innovation • B2B & B2C Growth Strategies • Entrepreneurship & Social Impact with expertise in Emerging Markets • User-First Mentality all the way!
Stackforce AI infers this person is a Product Management and Customer Success expert in the SaaS industry.
Location: San Francisco, California, United States
Experience: 20 yrs 5 mos
Skills
- Product Management
- Business Transformation
- Customer Success
- Project Management
- Business Architecture
- Business Systems Analysis
Career Highlights
- Expertise in AI for Good and digital transformation.
- Proven track record in customer success leadership.
- Strong cross-cultural leadership across multiple regions.
Work Experience
Eightfold
Senior Product Manager, PM Lead for Talent Management & Mentorship Platform (2 yrs 8 mos)
Head of Product Operations, Eightfold® Talent Management (2 yrs 1 mo)
Director, Business Transformation (5 mos)
Head of Customer Success (2 yrs 5 mos)
Tradeshift
Director of Customer Success, US (1 yr 11 mos)
Senior Customer Success Manager (2 mos)
Strategic Account Manager/Customer Success Manager (1 yr 2 mos)
Delivery Manager (1 yr 7 mos)
Cisco Systems
Product Manager MBA Intern (3 mos)
BR Venture Fund
Associate (1 yr 3 mos)
Cornell University, S.C. Johnson School of Management
MBA, Entrepreneurship & Emerging Markets (2 yrs)
Emerging Markets Institute - Johnson Graduate School of Management
Emerging Markets Fellow (2 yrs)
Accenture
Senior Business Architecture Consultant (4 yrs 7 mos)
Kimberly-Clark Corporation
Business Systems Analyst (1 yr 7 mos)
Delphi Automotive Systems
Software & Quality Assurance Engineering Intern (8 mos)
The Princeton Review
Web Applications Intern (3 mos)
Education
MBA at Cornell Johnson Graduate School of Management
Bachelor of Science at Purdue University