Mar 2024 – May 2025 · 1 yr 2 mos · On-site

• ✔️ Enterprise strategy partner to CEO, driving business planning, governance, and cross-functional execution for growth acceleration.
• ✔️ Spearheaded Annual Operating Plans (AOPs), integrating forecasts with strategic priorities across divisions.
• ✔️ Spearheaded market expansion initiatives that unlocked new revenue streams and enabled entry into high-potential geographies, driving long-term business growth.
• ✔️ Instituted Business Councils for performance reviews, agile decision-making, and risk governance.
• ✔️ Designed strategic account management and client feedback frameworks to strengthen growth predictability.
• ✔️ Embedded KPI-based accountability to drive execution excellence and strategic alignment.

May 2021 – Feb 2024 · 2 yrs 9 mos · On-site

• ✔️ Led enterprise HR transformation, aligning talent, culture, and digital innovation with business strategy.
• ✔️ Established and led multiple HR Centers of Excellence under a shared services model—including Talent Management, Performance, Learning & Culture, Compensation, and Internal Communications—delivering integrated, scalable solutions that supported business growth and workforce alignment across the organization.
• ✔️ Redefined mission–vision–values, securing Great Place to Work Certification.
• ✔️ Established "FSS University" integrating technical, behavioral, and leadership academies.
• ✔️ Deployed digital L&D platforms and AI-driven engagement systems to drive learning agility and retention.
• ✔️ Developed a market-aligned compensation framework ensuring parity and competitiveness.
• ✔️ Built leadership acceleration programs and coached high-potential talent for succession readiness.
• ✔️ Strengthened DEI initiatives and ensured global labor and privacy compliance.

Jul 2019 – May 2021 · 1 yr 10 mos · Bangalore · On-site

• ✔️ Partnered with diverse organizations to design and deliver high-impact HR and change management initiatives, aligning talent strategies with business outcomes.
• ✔️ Crafted seamless onboarding frameworks enhancing new hire integration and engagement.
• ✔️ Revamped performance management systems inspired by 4DX, aligning goals with execution excellence.
• ✔️ Conducted enterprise-wide training needs assessments, building L&D calendars tied to strategic objectives.
• ✔️ Developed HR SOPs ensuring ISO and USFDA audit compliance, strengthening operational standards.
• ✔️ Designed competency frameworks and skill architectures to guide talent development and succession planning.
• ✔️ Facilitated leadership workshops driving strategic visioning, cross-functional collaboration, and culture alignment.
• ✔️ Embedded cost-optimization practices through the EAROS model, reducing overheads and improving bottom-line efficiency.
• ✔️ Led end-to-end implementation of the complete Darwinbox suite for Healthium MedTech, streamlining core HR, performance, recruitment, and onboarding processes—resulting in enhanced automation, improved HR service delivery, and data-driven decision-making across the employee lifecycle.

Jun 2018 – Jun 2019 · 1 yr · Doha, Qatar · On-site

• ✔️ Executive Leadership Team member and Group Head of HR for a Qatar government-owned subsidiary, driving strategic HR transformation across workforce planning, organization design, and leadership development.
• ✔️ Led organizational culture redesign, realigning KPIs, roles, and behaviors to foster cross-functional collaboration and accountability.
• ✔️ Owned HR budgets, optimizing talent program investments and ensuring cost-effective delivery of strategic initiatives.
• ✔️ Instituted comprehensive HR metrics, KPIs, and competency frameworks, enabling data-driven talent decisions and succession planning.
• ✔️ Restructured performance management strategy to embed cultural tenets into individual and team goal setting.
• ✔️ Launched targeted upskilling and leadership development programs to build future-ready organizational capabilities.

Sep 2016 – May 2018 · 1 yr 8 mos

• ✔️ Led global talent management, leadership development, and organizational culture initiatives across India, APAC, and MENA for a leading enterprise software company.
• ✔️ Directed enterprise-wide talent operations, driving succession planning, leadership development, and employee engagement.
• ✔️ Spearheaded competency-building for product teams, introducing Agile, Design Thinking, and advanced product development practices.
• ✔️ Conceived and institutionalized the "Tallywala Happiness Index," earning national recognition for innovative engagement practices.
• ✔️ Launched “HR Connect” and “TallyGraph” to deepen employee communication and build a transparent, high-trust culture.
• ✔️ Championed the TURFF employee engagement framework, recognized by NHHRD as an HR best practice.

Jun 2015 – Aug 2016 · 1 yr 2 mos

• ✔️ Launched High Performance Manager and Emerging Leaders programs, strengthening leadership pipelines.
• ✔️ Established an integrated Individual Development Planning (IDP) framework to systematize career growth pathways.

Dec 2013 – May 2015 · 1 yr 5 mos

• ✔️ Designed and executed a goal-driven Performance Management System (PMS) linking individual goals to business outcomes.
• ✔️ Optimized talent acquisition processes and pioneered behavioral interviewing training for hiring managers.

Sep 2011 – Nov 2013 · 2 yrs 2 mos · Bangalore · On-site

• ✔️ Led global talent development, performance management, and organizational learning for a US-headquartered data solutions firm operating across India, USA, Middle East, and APAC.
• ✔️ Designed and implemented the complete SAP SuccessFactors suite for Talent Management (Employee Central, Recruitment, Goals, Performance, Compensation, Learning).
• ✔️ Established the "Utopia Leadership Academy," creating flagship leadership development programs from the ground up.
• ✔️ Led performance management strategy design and launched three appraisal cycles across geographies.
• ✔️ Spearheaded talent interventions for new hires, lateral hires, and senior leadership cohorts.
• ✔️ Awarded the Breakthrough Innovation Award for pioneering digital HR transformation and leadership development frameworks.

Nov 2001 – Aug 2011 · 9 yrs 9 mos · Bangalore, Chennai, Pune · On-site

• ✔️ Built a strong foundation in human capital management, leadership development, and organizational effectiveness through progressively senior roles across leading multinational organizations.
• ✔️ Avaya – Global Scheduling Head, Avaya University: Led learning operations across 18 global centers; streamlined training and vendor management processes.
• ✔️ Sutherland – Manager, Human Resources: Designed and launched career development frameworks and ramp-up strategies for large-scale operations.
• ✔️ Wipro Limited – Assistant Manager, Strategic Leadership Development: Transitioned Verizon Consumer Tech Support operations; facilitated strategic leadership development programs.
• ✔️ HP (Hewlett Packard) – Service Readiness Expert: Core member of the team that scaled HP’s captive BPO from 20 to 2,000 FTEs; drove quality, compliance, and operational readiness initiatives.
• ✔️ Dell International Services – Technical Support Representative: Early career start, building deep client service and operational excellence skills.