Amit kumar

CEO

Bengaluru, Karnataka, India16 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

15 years of experience in key account management.
Proven track record in achieving business impact and operational excellence.
Expert in talent supply chain and customer success strategies.

Stackforce AI infers this person is a Customer Success and Project Management expert in the eLearning and eGovernance sectors.

Contact

kumr.amit.02@gmail.com LinkedIn

Skills

Core Skills

Project ManagementFinancial AnalysisEgovernance

Other Skills

Account managementBusiness AnalysisBusiness DevelopmentCCRMCRM consultingChange ManagementCost modelingCreative and Innovative solutionsCustomer ExperienceCustomer Value CreationGo-to-Market StrategyLeadershipMarketing StrategyMicrosoft Excel

About

 15 years of experience in key account management, Analytics, Consulting, People Management, Program Management and Customer Success  Responsible for all accounts renewal, growth and pre-sales  Year on year success in achieving business impact, incremental revenue gain, efficiency gain and operational excellence  Talent Supply Chain professional working alongside with enterprises to gain efficiency and ROI on automation and tech investment

Experience

16 yrs 1 mo

Total Experience

5 yrs 4 mos

Average Tenure

12 yrs 10 mos

Current Experience

Edge networks pvt. ltd.

3 roles

Head of Customer Success

Promoted

Jan 2019 – Present · 7 yrs 4 mos

Customer Success Manager

Jun 2016 – Dec 2018 · 2 yrs 6 mos

Program Manager

May 2013 – May 2016 · 3 yrs

Laserwords

Delivery Head

Jun 2010 – May 2013 · 2 yrs 11 mos · Chennai Area, India

> Manage the digital division for overall execution and delivery of eLearning projects
> Leadership and project management, managing large (200+) teams
> Track the revenue target, capacity planning and management reporting
> Preparation of budget - financial analysis and cost modeling
> Work with global sales team on collateral, RFPs, RFIs, POCs etc.
> Responsible for CSI activities and quality measures
> Build the team to execute new product development

LeadershipProject ManagementFinancial analysisCost modelingTeam Management

Pricewaterhousecoopers

MBA intern

Jan 2010 – May 2010 · 4 mos · Chennai Area, India

Worked on eGovernance project (TN State Data Center) - drafting and reviewing (SRS, RFI and RFP) in consultation with seniors and OEM leaders, RFP roll-out, documenting the observations throughout the L1/L2 bid evaluation process.

eGovernanceSRSRFIRFP