Joseph Michael Xavier

Product Manager

Riyadh, Saudi Arabia11 yrs 9 mos experience
Highly Stable

Key Highlights

  • 10+ years of cross-functional product leadership experience.
  • Co-founded India's first QR-based payment app, FLIPAY.
  • Proven track record in logistics, edtech, fintech, and healthtech.
Stackforce AI infers this person is a Senior Product Manager with expertise in Logistics, EdTech, FinTech, and HealthTech.

Contact

Skills

Core Skills

Product ManagementStakeholder ManagementEntrepreneurship

Other Skills

Agile MethodologiesAnalyticsBusiness DevelopmentC++Collaborative LeadershipCompetitive AnalysisCross-functional Team LeadershipCustomer ExperienceCustomer Relationship Management (CRM)Customer SatisfactionData-driven Decision MakingE-commerceEnterprise SoftwareHTML5Interactive prototyping

About

Joseph is a Senior Product Manager with 10+ years of cross-functional product leadership, currently driving innovation in the supply chain and logistics space in Saudi Arabia focusing on operational efficiency, platform scalability, and business impact. He brings a proven track record of building, scaling, and transforming products across logistics, edtech, fintech and healthtech—spanning both emerging markets and global ecosystems. Previously, he was managing the client facing product at Delihivery, India's largest logistics network. Inaddition, he was part of an Ed-tech startup based out of India. He also co-founded the first QR based payment app in India - FLIPAY (2015). He also worked with a Florida based health-tech startup. He loves leading the problem-solving process. The passion to dream with determination and dare to pull things together to success drives him. He is a Critical Thinker & Storyteller having impressive proficiency in effective communication and team management. He transforms business by understanding the root cause and business pain points by providing cost-effective solutions to address them.He strives to decipher complex business problems through: 1- The passion for Business Analysis (Understanding all aspects of business problems) 2- Designing new business solutions (through Business Process Management, Business Architecture, and Design Thinking) 3- Utilizing the Data Assets (through Data Management and Business Intelligence) 4- Not forgetting the human side of any change (through Change Management) 5- Ensuring Business-IT alignment throughout the transformation/improvement journey. He focuses on releasing the right product to the right market at the right time at the right cost. He brings with him a reputation for excellent relationship-building skills, effective stakeholder management, and the ability to lead and execute. His entrepreneurial nature, strong business acumen, and logical, common-sense approach to solving business/customer problems ensure that he facilitates the creation of practical solutions for the market, with a focus on creating business value. If you're building something bold, solving hard problems, or just want to jam on product thinking—let’s connect.

Experience

11 yrs 9 mos
Total Experience
2 yrs
Average Tenure
1 yr 6 mos
Current Experience

Infinite pl

Senior Product Manager

Nov 2024Present · 1 yr 6 mos · Riyadh, Saudi Arabia

  • ➛ Upscaling the Warehouse Management system of NAQEL.
  • ➛ Product solutions for the transportation of Medical and Forensic samples across the country.

Delhivery

Product Manager

Sep 2021Oct 2024 · 3 yrs 1 mo · Bangalore Urban, Karnataka, India

  • SoftBank | Vision Fund | FedEx | Addition Capital | Fidelity | Steadview Capital | | Carlyle Group | Tiger Global
  • ➛ Owns the strategy and product development for customer-facing products at the largest logistics company in India.
  • ➛ Building a streamlined order management flow for customers to efficiently ship their orders.
Product AdoptionPositioning (Marketing)Interpersonal CommunicationProduct ManagementAnalyticsStakeholder Management+5

Dailyrounds / marrow

Product Manager

Mar 2020Sep 2021 · 1 yr 6 mos · Bengaluru, Karnataka, India

  • ACCEL PARTNERS | POWERHOUSE VENTURES | GSF | KAE CAPITAL | BEE NEXT
  • We train more doctors than all the med schools in India combined.
  • Marrow is an Edu-Tech platform aimed at acing NEET PG Examinations by doctors. 2 in 3 doctors trust Marrow for their exam preparations. Best in Class with iOS,Android and Web applications that constantly help you learn in advanced and smart methods.
  • DailyRounds is India’s largest academic network of doctors, with over 5 lakh active users in the country and more than 1 million worldwide. 1 out of 2 doctors in India use DailyRounds to learn. Today we directly influence the healthcare of millions. We are a part of M3, Trusted by 4 million doctors across 9 countries.
  • ➛ Defining the product by leading the problem-solving process and coordinating actions across the org to enable its success.
  • ➛ Responsible to ensure that our products are aligned with the short-term tactical and long terms strategic goals of the organisation.
Product AdoptionPositioning (Marketing)Interpersonal CommunicationProduct ManagementAnalyticsStakeholder Management+6

Carestack™ - dental practice management

Product Manager

Jun 2016Mar 2020 · 3 yrs 9 mos · Greater Orlando

  • ACCEL PARTNERS | EIGHT ROADS | F-PRIME | STEADVIEW CAPITAL | DELTA DENTAL
  • CareStack (Good Methods Global Inc.) is an enterprise technology platform for dental practice management. CareStack transforms how dentists work and manage practices. We enable practices to centralize control across their group, automate business functions using our workflow engine and streamline operations to achieve better efficiency by reducing cost and increasing profitability.
  • www.carestack.com
  • ➛ Product owner for the Front Office and Core Scheduling module of the application & SAAS Billing software for Sales which had integrations with ChargeBee.
  • ➛ Hands-on experience on the RCM module thereby introducing an alternative Payment collection mechanism from the Collection Agencies in effect increasing the Practice Revenue by 2X the normal income.
  • ➛ Managed the largest product release in the history of the company with an 80% feature improvement of the current module without a single blocker for the user's post-release.
  • ➛ Leads the Product KT Workshops with the product team for Stakeholder and Employee Onboardings.
  • Introduced the Recall Scheduling Functionality thereby increasing the number of patient visits by 12X within 2 years.
  • ➛ Contributions to the Treatments and Clinical modules have enabled better use case values and user experience.
  • ➛ Implemented a KIOSK "Front Office Assistant" which streamlined the patient check-ins at the practices and gave the patients a seamless and pleasant experience at the practice.
  • ➛ Introduced the Online appointment booking feature for the patients thereby enabling them to directly book confirmed appointments from practice websites in the practice schedule thereby increasing the practice collections enormously.
  • ➛ Instrumental in introducing reports for the users thereby consolidating Business KPI for intelligent decision making.
  • ➛ Hands-on experience in the patient engagement module which helped increase patient onboarding and patient retentions.
Product AdoptionPositioning (Marketing)Interpersonal CommunicationProduct ManagementAnalyticsStakeholder Management+6

Openloop labs

Co Founder

Apr 2015Jun 2016 · 1 yr 2 mos · Kochi

  • Our aim was to understand our real-life problems and create solutions that change our lives for the better by performing our day to day activities in an easier but efficient manner. We believe that a strong consumer empathy with the right intuitions and analysis will help us develop great products.
  • Awarded Startup Seed Fund by Chief Minister of Kerala.
  • Flipay : Powered by QR-code based payments, Flipay easily helps you pay at malls, theatres, anywhere literally where you have a QR-code. Flipay works just amazingly fast for the user, taking just a few clicks to register to rocket speed payments.
  • Flipay redefines the way payments are made today.
Positioning (Marketing)Interpersonal CommunicationProduct ManagementStakeholder ManagementWeb TechnologiesUser Experience Design (UED)+2

E-post venture

Research And Development Engineer

Jul 2014Apr 2015 · 9 mos · Kottayam Area, India

  • We aim at providing a service to bridge the digital divide existing between people and to instrumentalize the benefits of the internet service to the remote society.
  • Through the combination of electronic transmission and physical delivery system, we expect to implement a faster transfer of communication messages between far-off places where the destination locality is still under-developed.
Interpersonal CommunicationStakeholder ManagementWeb Technologies

Education

Amal Jyothi College of Engineering Autonomous

Engineer’s Degree — Computer Science

Jan 2012Jan 2016

Navy Children School

High School — Computer Science

Jan 2000Jan 2012

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