Pankaj Jain — Product Manager
Full-stack product manager with 9+ years of experience driving growth, trust, and scalability across fintech and retail. I combine first-principles thinking with rapid experimentation to build products that drive growth responsibly — creating measurable impact while earning lasting user trust at global scale. At PayPal, I lead merchant lifecycle experiences for 40M+ merchants across 200+ markets. My focus is on improving adoption and retention by ensuring merchants are ready to send and receive money confidently — guided proactively on compliance and account health through scalable systems, intelligent nudges, and data-driven decisioning. Previously at Walmart, I led e-commerce growth for Builders, South Africa’s largest DIY retailer — delivering a 3× conversion uplift through omnichannel personalization, UX modernization, and dynamic sourcing optimization. At PB Fintech (Policybazaar Group), I built engagement and communication platforms from the ground up, reducing communication costs by 40% and increasing revisit rates by 30%. I’m passionate about building systems that scale and experiences that feel effortless — translating complex, regulated challenges into intuitive, high-impact products. I thrive in cross-functional environments where user empathy, platform thinking, and data come together to deliver sustainable business outcomes. 📍 Based in Bangalore | 🌍 Building globally impactful fintech products | 💡 Believer in impact with integrity
Stackforce AI infers this person is a Fintech and Retail Product Manager with a focus on growth and user engagement.
Location: Bengaluru, Karnataka, India
Experience: 11 yrs 6 mos
Career Highlights
- Led product management for 40M+ merchants at PayPal.
- Achieved 3× conversion uplift at Walmart through innovative strategies.
- Reduced communication costs by 40% at Policybazaar.
Work Experience
PayPal
Lead Product Manager (10 mos)
Senior Product Manager -2 (1 yr)
Walmart Global Tech India
Senior Product Manager (2 yrs 7 mos)
Times Internet
Senior Product Manager (1 yr 5 mos)
Product Manager II (8 mos)
Paisabazaar
Product Manager (1 yr 6 mos)
India Shelter Finance Corporation Ltd
Project Manager (1 yr 1 mo)
Connect India E-Commerce Services
Management Trainee (6 mos)
National Instruments India
Summer Intern (2 mos)
Paper Corrugation Enterprise (Mahavir Packaging)
Executive Manager (1 yr 1 mo)
Larsen & Toubro Limited
Intern (9 mos)
Education
Master of Business Administration (M.B.A.) at Indian Institute of Technology, Kanpur
Master of Engineering (M.E.) at The Maharaja Sayajirao University of Baroda
Bachelor of Engineering (B.E.) at Panjab University
Ramjas Public School at Central Board of Secondary Education
