Sep 2019 – Feb 2024 · 4 yrs 5 mos · New Delhi Area, India

• Innovative and driven of a dynamic transportation logistics Start-up,
• leveraging 10 years of industry experience to revolutionize the way goods move from
• point A to point B. Skilled in identifying market opportunities, developing strategic
• partnerships, and implementing cutting-edge technology to streamline operations and
• deliver exceptional service

Dec 2016 – Sep 2019 · 2 yrs 9 mos

• Led the design and operations of critical Myntra supply chain assets, focusing on Speed, Reliability, and Cost.
• Built scalable tech capabilities and org structure for high performance and delivery excellence.
• Implemented innovative supply chain designs to optimize operations and enhance customer experience.

May 2016 – Nov 2017 · 1 yr 6 mos

Oct 2015 – May 2016 · 7 mos

• Built & operated Inhouse Logistics network, including network planning, recruitment, training, and cost optimization.
• Managed daily inter-city & intra-city transits within mother warehouses & delivery centers nationwide.
• Led front line delivery leadership for smooth delivery operations and minimized impact on business.

Apr 2015 – Sep 2015 · 5 mos

• Managed vendor relationships and developed 3PL portfolios to ensure efficient operations for 3 warehouses across north and west India.
• Conducted regular monitoring and reviews to assist 3PL partners in meeting service level agreements and identifying areas for improvement.

Aug 2014 – Apr 2015 · 8 mos · Mumbai

• Managed B2C & B2B customer service & logistics operations, exceeding commitments to achieve the WOW factor.
• Planned Delivery champions' activities, produced labor reports, and managed costs within set budgets.
• Analyzed operational strength through fiscal reports, supervised daily, weekly, and monthly reports.

Sep 2011 – Aug 2014 · 2 yrs 11 mos · Mumbai

• Logistics Operations - Building Babyoye national & last mile network in top 10 cities. Institutionalizing logistics matrix for order management. Logistics inter-city and intra-city route plan. Embark on regional couriers for deliveries in the region.
• Overall Logistics Operations (delivery updates, monitoring service levels & reverse pickups, last mile partner / transit partner / co loader selection, Vendor payouts & COD reconciliation for all partners nationally & commercials ).
• Developing franchisee network in the country - Induct partners to deliver & execute different commercial models like revenue share, flat rates, per KG rates with regional players, review delivery SLA’s
• Network planning of delivery centers across the country, recruitment & training, cost optimization Working with regional & national courier partners for remote location deliveries at least cost
• Management Reporting - Daily, Weekly & Monthly dashboards with respect to key business parameters
• Finding out critical points, process enhancements, threats & system leakage
• Annalise performance and activity indicators to identify improvement opportunities Liaise
• with other departments to obtain timely support for all programs.
• Identifying potential & Implementation of policies and identifying process flows.
• Improve the operational systems, processes and policies in support of organizations mission --
• specifically, support better management reporting, information flow and management,
• business process and organizational planning.