Feb 2014 – Aug 2015 · 1 yr 6 mos · Bengaluru Area, India

• Participate in pre-sales efforts including: technical sales presentations, architecture design discussions,competitive displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Engage with technology decision makers (CIO, CTO, Solution Architects, VPs and Directors of IT); building relationships, evangelizing StorSimple solutions, and providing domain expertise to assist in closing business.
• Analyzes customer's business and technology objectives by asking probing questions that are relevant to the customer in order to collect information that enables the sales team to be more effective and responsive to customer’s needs.
• Develop and propose custom solutions that differentiate StorSimple and Cloud services, and meet
• customer’s requirements and objectives
• Responsible for design and architecture, administration (costing and provisioning) on Amazon Web
• services and Azure.
• Resolving all kind of issues which customers/Partners face at the time of deployments. Assist them over calls and emails
• Performing the initial deployment, managing the appliance from Windows azure portal, Creating LUNs, setting up the backups, performing local and remote replication.
• Providing comprehensive solution to the Customer/ partners in case of Migrations
• Performing Disaster recovery, Failback and Upgrades
• Work with partners in joint solution and integration with Cloud technologies.
• Develop and maintain competitive analysis including white papers, solution briefs, application notes, and presentations identifying, driving and closing complex sales opportunities for Microsoft's cloud computing platform.

Aug 2012 – Jan 2014 · 1 yr 5 mos · Bengaluru Area, India

• Assists in the analysis, design and development of fully integrated technology solutions. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. This includes creating technical solutions and build proposals that address current and evolving client requirements, sizing the solution depending upon the application (oracle/db2, Microsoft exchange, SQL etc.), FAST Cache and FAST VP sizing, Storage System Tier Sizing and performance analysis.
• Expert in analyzing Mitrend Workload Profile Assessment (WPA) to gain a detailed understanding of Competitive arrays (Like: Netapp, Hitachi, IBM, DELL, HP and Oracle) and their workload requirements. The assessment output helps in making effective, informed recommendations for EMC Solutions.
• Expert in sizing EMC and competitive storage arrays satisfying a given capacity, performance and
• workload requirement.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, and decision making process.
• Architect Solutions for Application Specific Requirement (e.g. Oracle, Exchange etc.)
• Good understanding of storage technologies – storage types, tiering, storage optimization, provisioning, etc.
• Performance Analysis & Capacity Planning around IO technologies, Servers, Storages, Applications, SAN.
• Proficient in handling objections from customers & partners on competition.Assists in the preparation of the technical solution needs for RFP/RFQ/RFI.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, and decision making process. Possesses strong, detailed product/technology/industry knowledge. Knowledge of job associated software and applications like SymmMerge, Tier Advisor, narBlaster
• We help to configure and document EMC software, hardware and service solutions to meet customer and sales objectives.
• .

Jan 2010 – Jan 2012 · 2 yrs · Bengaluru Area, India

• Working as Storage Administrator Level1 / Level2 which involves a detailed analysis of Array and Hostrelated problems using CAP, Triage, and SPQ tools etc.
• Provide consultation and support to resolve issues on EMC CLARiiON SAN and CELERRA NAS and VNX arrays which includes various models of CX Series, CX3 Series, AX and AX4-5 and VNX Models.
• To do a detailed health check including Flare and Hardware component analysis of the CLARiiON/VNX attached with NAS via Gateway or Integrated.
• Collaborate and Consult with Engineering and Core teams for issues that require their analysis and
• research.
• Interacting with various Teams and groups along with the underlying protocols and Technologies and in turn communicate with Customers, Customer Engineers, Area Service Managers round the Globe regarding the implementation, Recommendation and the best Practices for Troubleshooting
• Providing support for wide range of Servers and storage Systems in term of LUN Masking, LUN Migration, Layered application for Replication which includes: Snap View Snapshot and Clones, Mirror view and SAN Copy in CLARiiON/VNX
• Assisting onsite engineers in making configuration changes, installing new software packages, up
• gradation, installation and array initialization
• Handling driving the project towards the optimum adherence to Service Level objective in regards
• with the Process tickets in the absence of Shift Leads/Managers
• Used EMC Power link knowledgebase and primus for problem resolution.
• Worked on the CLARiiON/VNX Replication Concepts in SAN (Snap View, Mirror view, SAN Copy).
• Dial in remotely to the monitoring stations for individual storage box and investigate the errors
• reported by the array. Work to solve or dispatch CE to field for the further action.