Feb 2023 – Aug 2024 · 1 yr 6 mos · Gurugram, Haryana, India · Remote

Feb 2022 – Jan 2023 · 11 mos · Gurugram, Haryana, India · Hybrid

Apr 2021 – Feb 2022 · 10 mos

Nov 2016 – Mar 2021 · 4 yrs 4 mos

Aug 2012 – Feb 2016 · 3 yrs 6 mos · Gurgaon

• Partnered with engineering and business teams to build next-generation call center agent tools used by thousands of Expedia Group agents globally, enabling faster and more efficient handling of complex sales and service scenarios. Led the migration of case management from a legacy system to a new SOA-based transactional platform, reducing manual effort and improving agent productivity. Supported the decommissioning of legacy tools while progressively rebuilding features on the new stack. Acted as Technical Product Manager, translating business needs into functional specifications, managing agile ceremonies, and collaborating across teams to ensure seamless integration, delivery, and stakeholder alignment.

Jul 2011 – Aug 2012 · 1 yr 1 mo · Banglore

• Program managed the development of next-generation Yahoo internet applications—personalized, social, and highly engaging. Led the Core Framework (Carbon) powering data processing and delivery across verticals like Real Estate, Events, Shopping, and Travel. Spearheaded the launch of events.yahoo.com end-to-end, from vendor onboarding to feed processing and serving architecture. Oversaw Yahoo Small Business feature enhancements and platform improvements, collaborating across engineering, planning, and operations to ensure seamless integration, timely delivery, and alignment with Yahoo’s broader product goals.

Nov 2009 – Jun 2011 · 1 yr 7 mos · Greater Hyderabad Area

• Led and built teams of architects and development managers to deliver telecom network performance management tools and diagnostics using Microsoft .NET and Java. Provided architectural and technical leadership, ensuring sound design practices, quality standards, and efficient delivery within budget and schedule. Mentored and coached teams, conducted design and code reviews, and evaluated third-party technologies to drive product excellence. Collaborated with marketing, procurement, and service teams as the primary technical interface, contributed to SOA framework discussions, and defined event-based data architectures enabling scalable, enterprise-wide services

Jan 2005 – Dec 2009 · 4 yrs 11 mos

• Led end-to-end software development and maintenance of multi-platform ROLAP tools and Microsoft-based applications, managing cross-functional teams across Windows, Solaris, AIX, and HP-UX environments. Oversaw delivery within scope, schedule, and quality goals, partnered with product and support teams to enhance systems, and drove multiple releases from planning to implementation. Mentored developers in design and Microsoft technologies while fostering a culture of technical excellence, ownership, and continuous learning. Also contributed in a PMO capacity, managing projects, resources, and risk mitigation to ensure successful execution.

Jun 2003 – Jan 2005 · 1 yr 7 mos

• I was responsible for migrating desktop authoring Toolbox from 16bit to 32 bit. I also worked on exporting tutorials/presentations etc out of toolbox into cross browser DHTML files which can be deployed with IIS.

May 2002 – May 2003 · 1 yr

• Responsible for daily and build for SIM4ME and PRO-II and integrating later with CM Synergy for CI integration.

Feb 2000 – May 2002 · 2 yrs 3 mos

• I was responsible to migrate MasterSHIP code written in ADS to ObjectARX. As part of tis migration we added numerous features including algorithm to produce CNC code that would take least travel time with maximum utilization of metal sheet. Also developed a plugin AutoCAD to convert SHIP models from 2d to 3d.