Jun 2020 – Jun 2021 · 1 yr · Gurugram, Haryana, India · Hybrid

• Maintained and integrated project data across initiatives, creating comprehensive PM dashboards via CCDL for weekly scrum calls and generating daily management reports to track progress and performance.
• Coordinated across cross-functional teams to align on requirements, track progress, resolve risks/issues, and ensure timely delivery.
• Led end-to-end project delivery — from initiation and planning to execution ensuring timely rollout of digital solutions for credit card operations, customer onboarding, and account management.
• Developed project schedules, Gantt charts, and user stories in JIRA, assigning tasks to developers while ensuring 100% resource allocation and no gaps across business units.
• Collaborated with engineers, vendors, and stakeholders to ensure timely project delivery within SLAs, conducted meetings and calls, and documented minutes of meetings (MOM) for alignment.

Jul 2016 – Jun 2020 · 3 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

• Created and managed new/existing JIRA projects, set up project codes as per SOW for BFSI, IT, and Telecom projects.
• Handled month-end billing processes using multiple mechanisms (FPP, RFB, T&M), tracked invoicing from the finance team, maintained BRQ billing reports, and supported revenue forecasting, budgeting, and revenue analysis. Uploaded SOWs, POs, and other project documents to PM tools, ensured approval tracking with BU Heads and GBO Finance teams, and maintained accurate project records for audits and reporting.
• Acted as PMO SPOC for the delivery team, coordinated with sales, delivery, and support teams for end-to-end project closure, and prepared dashboards, unbilled analysis, and RAS utilization reports.
• Supported Agile and Waterfall project management processes, including monitoring project progress, facilitating approvals, and ensuring smooth execution across finance, operations, and technical teams.

Aug 2014 – May 2016 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

• Supported the Accenture account as part of the PMO team, managing governance, delivery reporting, and performance tracking across recruitment and workforce programs.
• Established and maintained standardized PMO frameworks, dashboards, and reporting tools to track hiring metrics, SLAs, and project milestones.
• Maintained all PMO documentation, audit reports, and process trackers in compliance with both Tech Pro LLC and Accenture governance standards. Supported risk and issue management activities, driving timely resolution through stakeholder coordination and escalation governance.
• Prepared weekly and monthly executive dashboards highlighting hiring progress, pipeline analytics, and performance KPIs for leadership review.
• Tech-Pro is a privately owned Information Technology Consulting Firm specializing in staff augmentation as well as solution based project work. Since being founded in 1989 and headquartered in the Saint Paul/Minneapolis area, Tech-Pro has continuously provided IT resources to many Fortune 100 & 500 companies, both within the twin cities market as well as nationwide.
• Tech-Pro Consultants’ core competencies include Project Management, Business Analysis, Quality Assurance, Infrastructure Services as well as Microsoft and Java Application Development.
• What makes Tech-Pro different is its dedication to the consultant and client; we work hard to ensure the best possible service is being provided to the client, and the best possible job opportunity is being provided to the consultant.

Aug 2013 – Aug 2014 · 1 yr · Gurugram, Haryana, India

• Broad KRA's
• Handling end to end recruitment cycle.
• Sourcing & screening the resume as per requirement.
• Search the right candidates from the data bank or job portals (Naukri, Monster, Times jobs etc.). Conducting a telephonic round of interviews and discuss the profile with the candidates. Arranging and coordinating the interviews and following up for the feedback.
• Maintain, Manage and update the databank according to the areas and levels to facilitate the searching system for current and future reference.
• Talent Management (Keep record of high profile candidates and find a better place for them).
• Posting Ads based on requirement.
• Constantly check the status of vacant positions.
• Taking Care of Joining Formalities.
• Drive initiatives for Critical & Technical positions, Poaching & other speedy way of recruiting.
• Negotiating salaries, Issuing offer and appointment Letters to the selected candidates.
• Responsible for talent acquisition for across all levels: Middle and Senior Level.

May 2010 – Sep 2010 · 4 mos