Gaurav Bagga

CTO

India14 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Scaled multiple platforms to unicorn status.
Expert in AI-first product ecosystems.
Led teams of 150+ in tech transformation.

Stackforce AI infers this person is a Fintech and HealthTech leader with expertise in scalable systems and AI-driven product strategies.

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Skills

Core Skills

Ai/genai LeadershipProduct & Tech StrategyCustomer Experience & Crm PlatformsCloud & Data PlatformsBig Data & Analytics

Other Skills

AJAXAWSAnalyticsAndroidAndroid DevelopmentApacheBig Data ManagementBrand ProtectionCloud MigrationCloud PlatformsData LakesData PlatformsData ProcessingDatabasesETL

About

Chief Technology & Product Officer with 15+ years of experience scaling unicorns, fintech platforms, and D2C brands. Proven track record of building AI-first product ecosystems, leading orgs of 150+, and driving ₹250 Cr+ revenue growth. At Pristyn Care & BeatXP, I scaled digital health and consumer fitness platforms from inception to mass adoption — embedding GenAI in learning, sales, and CX, and architecting cloud-native systems that reduced cost and boosted efficiency. Previously at Paytm Labs, I built data platforms powering 400M+ users and 900M+ daily campaigns; at HSBC & CIBC, I modernized global banking workloads into Google Cloud. I also co-founded loyalty startup Whoopiee, serving 1,000+ brands. I’m passionate about turning deep technology into business scale — blending strategy, product, and engineering leadership to deliver measurable impact. Specialties: AI/GenAI leadership • Scalable Systems & Cloud Data Platforms • Product & Tech Strategy • FinTech • HealthTech • D2C • Org Scaling & Board Engagement

Experience

Pristyn care

SVP Head of Engineering & Product (CTPO Role) at Pristyn Care & BeatXp

Apr 2020 – Present · 5 yrs 11 mos · Gurugram, Haryana, India

Leading tech & product transformation in Health Tech and D2C, embedding AI/GenAI at scale, driving org growth from 25 → 150, and contributing to ₹600 Cr+ revenue while aligning product, tech, and business strategy with board KPIs.
Designed Pristyn Care’s digital funnel, driving inbound leads by 5x, cutting CAC by 20%, and automating insurance ops to reduce manual work and headcount overheads by 75%.
Scaled BeatXP from 0 → ₹250 Cr+ revenue in 2 years, building the commerce, mobile, and hardware ecosystem (1M+ downloads, 4.5★ rating).
Embedded GenAI across operations (avatar training, call scoring, multilingual transcription), accelerating training efficiency and boosting sales effectiveness.
Built AI-driven CRM platforms for 600+ sales & CX users, integrating WhatsApp automation, talk-time analytics, and call scoring → improved conversion & CSAT.
Delivered cost discipline at scale by optimizing AWS/GCP infra with enhanced governance and compliance.
Leadership impact: grew tech & product org from 25 → 150, institutionalized Agile/DevSecOps, aligned product and business roadmaps with board-level KPIs.

AI/GenAI LeadershipScalable Systems ArchitectureCloud & Data PlatformsOrg Scaling & LeadershipCustomer Experience & CRM PlatformsProduct & Tech Strategy

Cibc

Software Designer, Strategy Technology and Platform Consultant

Jan 2020 – Apr 2020 · 3 mos · Greater Toronto Area, Canada

Modernized legacy ETL systems into Spark pipelines, significantly enhancing scalability and reducing latency.
Supported enterprise-wide initiatives to consolidate and streamline data platforms, improving analytics and risk monitoring.
Provided strategic input on cloud migration and governance, ensuring compliance with security requirements at CIBC.

ETLSparkCloud MigrationData PlatformsCloud & Data Platforms

Hsbc

Google Cloud Consultant

Jun 2019 – Jan 2020 · 7 mos · Toronto, Ontario, Canada

Partnered with senior stakeholders to migrate Big Data workloads to Google Cloud Platform, enhancing scalability and resilience.
Drove modernization of Hadoop/Spark pipelines across multiple regions, leading to improved performance and cost savings.
Contributed to the cloud adoption roadmap for data platforms, reinforcing HSBC's long-term digital transformation strategy.

Google CloudHadoopSparkCloud & Data Platforms

University of toronto school of continuing studies

Part time Instructor - Big Data Management Systems & Tools

Sep 2017 – Apr 2020 · 2 yrs 7 mos · Greater Toronto Area, Canada

Delivered Big Data Management and Tools course (Spark, Hadoop, Data Lakes, Cloud ETL).
Trained 200+ professionals in cloud platforms & real-world scaling challenges.
Brought industry case studies from fintech, healthtech and other industries into the classroom, bridging theory and practice.

Big Data ManagementCloud PlatformsData LakesBig Data & Analytics

Paytm labs

Cloud | Big Data | Platform | Devops

Nov 2015 – Apr 2019 · 3 yrs 5 mos · Greater Toronto Area, Canada

Built data platforms for 400M+ users, driving personalization & marketing automation at global fintech scale.
Architected marketing automation platform for 400M+ users, powering 900M+ daily campaigns & nudges.
Built real-time personalization engine (10k rps throughput) → improved CTR up to 2.5×.
Designed big data lake & analytics platform (400M users, 400+ analysts) on AWS EMR/Presto.
Managed $2.5M AWS budget, drove DevOps adoption, and strengthened cloud security posture.
Supported launch of cross-border remittance product, ensuring scalability & compliance.

Data PlatformsMarketing AutomationAWSCloud & Data Platforms

Deliveroye

Co-Founder/CTO

May 2015 – Aug 2015 · 3 mos · Gurugram, Haryana, India

Built and scaled logistics & delivery systems during the early hyperlocal commerce wave in India.
Focused on product engineering, order tracking, and partner integration, supporting rapid customer adoption.
Collaborated with the founding team on tech strategy, product roadmap, and scaling challenges.

Logistics SystemsProduct EngineeringProduct & Tech Strategy

Whoopiee technologies private ltd.

Co Founder/ CTO

Oct 2012 – May 2015 · 2 yrs 7 mos · Gurugram, Haryana, India

Raised seed funding and built loyalty platform serving 1,000+ brands (Subway, Indian Oil, Gold’s Gym, PayTM, WeChat).
Owned tech, product, and GTM strategy — from platform development to partnerships & investor engagement.
Led an 8-person team; scaled adoption and delivered loyalty campaigns at national scale.

Loyalty PlatformTech StrategyProduct & Tech Strategy

Markmonitor

Big Data Engineer

Jun 2011 – Jun 2012 · 1 yr · San Francisco, California, United States

Collaborating directly with the CTO, I played a key role in developing Brand Protection solutions that positioned MarkMonitor as the global leader in counterfeit, piracy, and fraud protection.
Built counterfeit-detection ML systems that supported a $273M anti-piracy lawsuit win.
Designed scalable web crawlers & clustering systems for fraud & brand protection.
Delivered large-scale data processing using Hadoop, Java, and MapReduce.

Brand ProtectionData ProcessingBig Data & Analytics

Abbott medical optics

Software Engineering Intern

May 2010 – Aug 2010 · 3 mos · Santa Ana, California, United States

Worked in the R&D Lab at Abbott Medical Optics as Software Engineering Intern.
Developed reporting & analytics tools to support healthcare product subsystem for iFS laser on QNX RTOS.
Gained early exposure to data-driven decision making in global healthcare.

Reporting ToolsAnalytics