May 2019 – Apr 2021 · 1 yr 11 mos

• Product & Program Management
• Lexus: Create Joint strategies, marketing campaigns to promote Lexus Finance and support in selling of Lexus in India
• Launch Customized solutions, retention products for upgrading existing customers to Lexus Brand
• Align and communicate closely with Lexus India, dealers to support business growth
• Be a sole custodian for Lexus Financial Services Website and interact closely with global counterparts to provide digital solutions for Lexus Customers.
• Drive System changes in the organization to support business
• Multifunctional collaboration (internal and external) is a key aspect of my current role
• Product & Program Management - Used Cars
• Create the strategy to increase Used Car Business volume for financial side. Support in dealer by dealer strategy, develop new products for used cars in the market
• Promote Used car finance via various dealership based marketing activities
• Device retention based Used car Products like Parallel loan, Top ups etc
• Work towards building System along with stakeholders in a cost effective and timely manner by bringing multiple stakeholders on one page
• Manage the Pricing (Profitability) across business lines and present it to management
• Closely interact with senior management to solve business challenges and support Business growth

Aug 2017 – Apr 2019 · 1 yr 8 mos

• Support in Launch of Lexus Brand in India from Finance domain (Brand & Business launched: Lexus Financial Services)
• Mobility Solutions : Launched product named Smart Lease to offer car leasing solutions to individuals & retail customers
• Lead Program management for Smart Lease - from sourcing customer to end of term service
• Logically build the process, formulas to support all stakeholders.
• Support in readiness for the launch of Kinto in India
• Promotion via Digital marketing campaigns, ATL and BTL campaigns around the product to increase awareness
• Insurance Business: Responsible for getting corporate agency license for the company.
• Setup business processes, train specified person for selling insurance.
• Onboard Insurers & propose strategy for evaluation to management
• Envisage business opportunity for earning incremental revenue via insurance business and highlight the same to management
• Subvention Scheme: Propose & Manage month on month scheme reconciliation.
• P&L management: Responsible for reporting business performance and assist management in taking pricing decisions

Dec 2016 – Jul 2017 · 7 mos

• Preparation of Monthly reports with analysis on various KPIs to Management
• Support in website design management & brand coordination
• Support in Monthly pricing discussion with analysis and data points
• Monthly subvention reconciliation activities with Toyota Kirloskar Motors

Apr 2016 – Jun 2016 · 2 mos · Bangalore

• Responsible for developing a retention program for Toyota Innova customer by providing personalized offer to each customer which is similar to this existing payments.
• Design products and offers to support sales of Innova Crysta launches in 2016 (upgrade opportunity to current Innova customer)
• Pilot conducted in September - October 2016

Dec 2014 – May 2015 · 5 mos · Mumbai, Maharashtra, India

• Part of TCS Internal Team responsible for application development for TCS employees and various stakeholders
• Spearheaded development of Utimatix Touch - Windows Mobile Application , Hybrid development.
• Initiated collaborative learning by helping peers in concepts of Java

Aug 2014 – Oct 2014 · 2 mos · Vadodara Area, India

• Market research role specific to client industry (Cold drinks, budget hotel, sports lounges)
• Digital content marketing for brands using various social media tools
• Closely work with Creative Director in brainstorming ideas for the client and make posts and update on social media
• Learnt Facebook, Instagram Page management along with managing Facebook, Instagram ads