Ganapathi (Gana) Subramanian

Co-Founder

Bengaluru, Karnataka, India8 yrs 11 mos experience
Highly StableAI Enabled

Key Highlights

  • Over a decade of experience in Customer Success.
  • Led strategic initiatives for enterprise clients across multiple regions.
  • Expert in driving customer engagement and retention.
Stackforce AI infers this person is a SaaS Customer Success leader with extensive experience in enterprise account management.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementDigital Transformation

Other Skills

Account GrowthAccount PlanningAdoptionAnalytical SkillsArtificial Intelligence (AI)B2B SalesBFSIBuild Strong RelationshipsBusinessBusiness AnalysisBusiness DevelopmentBusiness GrowthBusiness PlanningBusiness-to-Business (B2B)CSM

About

Experienced SaaS leader with a decade of experience in customer-facing roles, driving strategic value and long-term client success. I thrive on advising and consulting clients strategically, helping them unlock the highest value from their investments. Currently leading the Strategic Customer Success team at Moxo for the Enterprise segment across North America and EMEA. I’m passionate about delivering measurable value and fostering customer delight through seamless onboarding, high adoption, consistent value delivery, and successful renewals with account growth. My career spans dynamic environments—from pre-Series A startups like Intugine to Series B growth-stage companies like HighRadius and global enterprises like Oracle - giving me a unique perspective on scaling Customer Success across different growth stages.

Experience

8 yrs 11 mos
Total Experience
1 yr 10 mos
Average Tenure
8 mos
Current Experience

Moxo

Strategic Customer Success - Team Lead

Aug 2025Present · 8 mos · Cupertino, California, United States · Remote

Customer SuccessStakeholder ManagementTeam CollaborationAccount GrowthCustomer EngagementAccount Management

Highradius

Customer Success Manager (Enterprise Accounts) - Digital Transformation

Dec 2023May 2025 · 1 yr 5 mos · Atlanta, Georgia, United States · Remote

Customer SuccessDigital Transformation

Intugine - logistics through innovation

3 roles

Strategic Initiatives - Founder's Office

Mar 2023Nov 2023 · 8 mos

Enterprise Accounts - Senior Manager

Promoted

Nov 2021Mar 2023 · 1 yr 4 mos

Enterprise Accounts - Specialist

Oct 2020Oct 2021 · 1 yr

Redeem systems private limited

Key Account Manager

Jun 2019Jun 2020 · 1 yr · Bengaluru Area, India

Cuddlycollars

Founder & CEO

Mar 2017May 2019 · 2 yrs 2 mos · Bengaluru Area, India

Whitefield table tennis academy

Head Coach & Co-Founder

Dec 2016Apr 2020 · 3 yrs 4 mos · Bengaluru, Karnataka, India

Oracle in financial services

Product Consultant

Jul 2016Apr 2018 · 1 yr 9 mos · Bengaluru Area, India

Bharat petroleum corporation limited

Summer Internship

May 2014Jun 2014 · 1 mo · Chennai, Tamil Nadu, India

Titan company limited

Student Internship

Dec 2012Jan 2013 · 1 mo

Education

GrowthX®

GX13

Jan 2023Mar 2023

National Institute of Technology, Tiruchirappalli

Bachelor’s Degree — Metallurgical and Materials Engineering

Jan 2012Jan 2016

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