Aug 2023 – Aug 2024 · 1 yr · Remote

• Implemented AI-powered chatbots for sales training, simulating diverse customers, achieving $80K+/mo revenue in 4 months
• Launched AI-powered chatbots with dozens of celebrities, resulting in 4K+ paying users with $15 ARPU

Jul 2021 – Mar 2024 · 2 yrs 8 mos · United States · Remote

• Secured $1M funding
• Achieved 100K+ installs in 4 months
• Fully conceived the concept of a social network: feed, recommendation system, monetization, onboarding, retention mechanics, achievements, referral program, impact results, etc
• As a result, increased the average session time to 12+ minutes and the 30-day retention rate to 29% (super high result across the industry)
• Created a novel monetization model with tax deductions for businesses, covering advertising budgets and charity funds. Apple waived its commission for the first time in App Store history
• Hired and managed a team of 14 talents in marketing, development, and design

Mar 2020 – Sep 2021 · 1 yr 6 mos · London, England, United Kingdom

• Created a financial crime investigation platform, reducing average resolution time by 15x and service team workload by 50%
• Implemented customer-facing compliance flows across 31 countries, cutting false-positive account blockages by 40%
• Managed the Customer Experience Automation team of 12 talents in development, analytics and design

Oct 2018 – Feb 2020 · 1 yr 4 mos

• Directed the creation of two B2B products, generating $450K in revenue within 9 months
• Facilitated collaboration among 5 cross-functional teams to deliver a comprehensive AI solution

Apr 2018 – Oct 2018 · 6 mos · Moscow, Russian Federation

• Conducted workshops and captured gaps on the merger project of 2 big FMCG companies
• Developed target process and SAP-system maps for Joint Venture Company

Jan 2018 – Apr 2018 · 3 mos · Moscow, Russian Federation

• Developed model for finding mistakes of workers for a large mining company
• Created a capacity allocation scheme for a large FMCG plant