Mritunjay Kumar Mishra

Product Manager

Mumbai, Maharashtra, India11 yrs 9 mos experience
Highly Stable

Key Highlights

  • 11+ years of experience in banking product management.
  • Expert in data-driven insights and portfolio management.
  • Proven track record in customer acquisition and relationship management.
Stackforce AI infers this person is a seasoned Product Manager in the Fintech sector with a strong focus on customer experience and compliance.

Contact

Skills

Core Skills

Product ManagementChannel ManagementProduct DevelopmentSales ManagementCustomer Lifecycle Management

Other Skills

Campaign ManagementCompetition benchmarkingCross-functional CoordinationData AnalyticsLead GenerationLeadershipMISMIS ReportingManagementMarket ResearchMarketing StrategyMicrosoft PowerPointNew Product RolloutPerformingPortfolio Management

About

Seasoned Product Manager with 11+ years empowering self-employed professionals in banking. I craft tech-driven, human-centered solutions that close financial gaps, ensure compliance, and surpass customer needs—from ideation to impact. My expertise spans the full product lifecycle: from in-depth product analysis and development to seamless channel management and robust KYC & compliance frameworks. I'm passionate about streamlining processes through innovative design, fostering customer relationships that drive loyalty and sky-high NPS scores, and optimizing sales strategies for sustainable growth. I excel in data-driven insights and portfolio management, turning complex datasets into actionable strategies that propel business outcomes. Let's reshape the future of banking and Together, we can build products that matter.

Experience

Yes bank

Current Account Product Lead

Nov 2022Present · 3 yrs 4 mos · Mumbai, Maharashtra, India · On-site

Product ManagementChannel Management

Axis bank

Customer Experience Transformation - WBG Group

Aug 2022Nov 2022 · 3 mos · Mumbai, Maharashtra, India

Icici bank

2 roles

Product Manager Current Account

Sep 2018Aug 2022 · 3 yrs 11 mos

Product ManagementProduct Development

Sales Manager - Current Account

May 2014Aug 2018 · 4 yrs 3 mos

  • My core job is to acquire new relationship in self employed segments including MSMEs and Trade Customers. Expertise on lending business, CMS Onboard standard as well as High value. Cross functional coordination for cross selling. New Sales officer recruitment on regional level and Onboard them. Handled team of 14 Sales officers across 10 branches of West Gujarat Region.
Cross-functional CoordinationSales ManagementTeam LeadershipCustomer Lifecycle Management

Education

NMIMS CDOE

PGDBM-MM

Apr 2019Sep 2021

Manipal Academy of Higher Education

PGDB — Banking and Finance

Jan 2013Jan 2014

Ranchi University

BA - Bachelor of Arts — English Language and Literature/Letters

Jan 2009Jan 2012

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