Mritunjay Kumar Mishra — Product Manager
Seasoned Product Manager with 11+ years empowering self-employed professionals in banking. I craft tech-driven, human-centered solutions that close financial gaps, ensure compliance, and surpass customer needs—from ideation to impact. My expertise spans the full product lifecycle: from in-depth product analysis and development to seamless channel management and robust KYC & compliance frameworks. I'm passionate about streamlining processes through innovative design, fostering customer relationships that drive loyalty and sky-high NPS scores, and optimizing sales strategies for sustainable growth. I excel in data-driven insights and portfolio management, turning complex datasets into actionable strategies that propel business outcomes. Let's reshape the future of banking and Together, we can build products that matter.
Stackforce AI infers this person is a seasoned Product Manager in the Fintech sector with a strong focus on customer experience and compliance.
Location: Mumbai, Maharashtra, India
Experience: 11 yrs 9 mos
Skills
- Product Management
- Channel Management
- Product Development
- Sales Management
- Customer Lifecycle Management
Career Highlights
- 11+ years of experience in banking product management.
- Expert in data-driven insights and portfolio management.
- Proven track record in customer acquisition and relationship management.
Work Experience
YES BANK
Current Account Product Lead (3 yrs 4 mos)
Axis Bank
Customer Experience Transformation - WBG Group (3 mos)
ICICI Bank
Product Manager Current Account (3 yrs 11 mos)
Sales Manager - Current Account (4 yrs 3 mos)
Education
PGDBM-MM at NMIMS CDOE
PGDB at Manipal Academy of Higher Education
BA - Bachelor of Arts at Ranchi University