Shardul Desai

Product Manager

Gurugram, Haryana, India6 yrs experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Successfully onboarded over 25k customers at Amex.
  • Designed autonomous robots for commercial applications.
  • Expert in product management and regulatory compliance.
Stackforce AI infers this person is a Fintech and Robotics expert with strong product management skills.

Contact

Skills

Core Skills

Product ManagementCustomer OnboardingRoboticsUav DesignSoftware Development

Other Skills

AB TestingArtificial Intelligence (AI)C (Programming Language)C++Computer VisionDrone ApplicationsEPCFreeRTOSGitHTMLJavaScriptLeadershipMachine LearningMicrosoft OfficeOpenCV

About

Shardul is currently working as a Product Manager at American Express. He manages customer onboarding experiences for Amex products. Shardul’s primary focus is driving card adoption and customer delight by designing user centric experiences and building responsive and robust systems. He is also responsible for maintaining compliance with the regulatory matrix of different markets, a critical function for any company operating in the finance sector. Previously, Shardul has worked as a Product Engineer at DroneStark Technologies, designing and deploying UAVs and other unmanned robotic systems. He has also worked at Parallel Wireless as a software engineer for 4G telecommunication systems. Shardul holds a Master’s in Business Administration from NMIMS, Mumbai and a Bachelor’s in Technology from College of Engineering, Pune. He is experienced in Agile product management, systems design and software development. His other interests include embedded electronics, reading and writing.

Experience

American express

Sr Associate Product Manager

Jul 2023Present · 2 yrs 8 mos · Gurugram, Haryana, India

  • Enterprise Acquisition Experiences
  • Enabled E2E customer onboarding experiences that brought in over 25k customers and about $27M
  • Upgraded Global Card Transfer process to improve experience and help retain high value customers, generating $40MN revenue per year
  • Executed multiple AB tests to understand customer friction points and optimize application journey, thereby improving revenue projections by $200MN per year
  • Implemented seamless eKYC journeys to maintain regulatory compliance and improve card application journey
  • Improved product compliance matrix to ensure our products are compliant with Amex and regulatory standards
Product ManagementCustomer OnboardingRegulatory ComplianceAB Testing

Elasticrun

Business Management Intern

Apr 2022May 2022 · 1 mo

  • Helped build GM Rurban vertical

Dronestark technologies

Product Engineer

Aug 2019May 2021 · 1 yr 9 mos · Mumbai, Maharashtra, India

  • Designed autonomous, intelligent robots aimed for various commercial use cases
  • Developed drone applications such as visual odometry based navigation, swarming and flight fencing
  • Deployed drones in multiple projects including police crowd control and disaster management
  • Trained personnel in drone operations
RoboticsUAV DesignDrone Applications

Parallel wireless

Software Developer MTS

Aug 2017Mar 2019 · 1 yr 7 mos · Pune Area, India

  • Worked on design and development of EPC (4G), and on design and development of Heterogenous Network Gateway for 3G telecom services.
Software DevelopmentTelecommunication Systems

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA

Jan 2021Jan 2023

COEP Technological University

Bachelor of Technology (B.Tech.) — Electonics and Telecommunication

Jan 2013Jan 2017

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