Kumar Abhinav

Product Manager

Kolkata, West Bengal, India13 yrs 3 mos experience

Highly Stable

Key Highlights

Expert in Digital Transformation across multiple industries.
Proven track record in leading product ownership.
Certified Scrum Product Owner and SAFe Practitioner.

Stackforce AI infers this person is a Digital Transformation expert with a strong focus on E-commerce and Product Ownership.

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Skills

Core Skills

Digital TransformationProduct OwnershipE-commerceProgram ManagementBusiness Analysis

Other Skills

Adobe Experience ManagerAssociate Ordering SystemsBusiness Process MappingBusiness StrategyCompetitive AnalysisData AnalysisDigital StrategyFit/Gap AnalysisHybrisIntegrationKronosLoyalty ProgramsMobile TechnologyOmni channelPOS Solutions

About

A seasoned professional with the experience of working on digital initiatives for some of the biggest global brands. He has helped businesses across Retail, Aviation, Hospitality & Food Services on their transformation journeys to be future-ready. Digital Strategy, eComm, mComm, Omni-channel and Loyalty are his areas of expertise. He is a Certified Scrum Product Owner and a SAFe Practitioner.

Experience

Publicis sapient

Senior Product Manager

Oct 2021 – Present · 4 yrs 5 mos · Kolkata, West Bengal, India

Cognizant technology solutions

4 roles

Senior Consultant - Digital Transformation

Promoted

Jul 2018 – Oct 2021 · 3 yrs 3 mos

Product Ownership
1) Etihad (Aviation) - Replatformed etihad.com to Adobe Experience Manager over 6 program increments (SAFe) based in Abu Dhabi. Responsible for entire lifecycle of features from ideation to release. Improved existing processes & eliminated redundancies.
2) KFC (Food Service) - Developed a progressive website and a react native app for dine-in, takeaway and delivery orders for the Australia market
Program Management
1) Rosewood HK (Hospitality) - Managed the PMS implementation for an exclusive, member-only club - Carlyle&Co. Managed all pre-launch activities including staff trainings and budgeting. Was the SPOC for all software vendors.
Practice Development
1) Developed reusable assets to evaluate packaged solutions for Content Management, POS, mPOS and eCommerce
2) Created a framework to evaluate trends and identify the ones with the best chances of success
3) Built an e-learning course and a certification exam on Customer Loyalty

Digital TransformationProduct OwnershipProgram ManagementStakeholder Management

Consultant - Digital Transformation

Apr 2014 – Jun 2018 · 4 yrs 2 mos

Product Ownership
1) Levi's (Retail) - Replatformed levis.com to SAP Hybris. Implemented an employee-facing, handheld POS solution to enable ‘Save the sale’ & ‘Endless aisle’
2) Jack in the box (Food Service) - Developed mobile app for pick-up and dine-in orders. Integrated app with a delivery aggregator for home deliveries.
Digital Strategy
1) Gymboree (Retail) - Understood business vision, studied as-is landscape, identified best-in-class practices and features and evaluated products. Delivered a strategy roadmap with product recommendations.
2) Solaire (Hospitality) - Conducted stakeholder interviews, analyzed as-is landscape, identified gaps and pain-points and created feature wish-lists. Assessed solutions for fit and made product recommendations.
Innovation
1) 7 Eleven (Retail) - Conducted a Hackathon to create low-fidelity prototypes of mobile apps to solve real-time inventory visibility problems

Digital TransformationProduct OwnershipMobile TechnologyBusiness Analysis

Summer Intern

Apr 2013 – May 2013 · 1 mo · Chennai Area, India

Developed a quantitative framework to evaluate loyalty programs for retailers. Tool could be used to make data-backed decisions and tweak programs for greater efficiency.
Project was judged the runner-up from amongst 40 others in the summer internship program. Received a pre-placement offer.