Tamara Jongeward

CEO

Spokane, Washington, United States25 yrs experience

Highly StableAI Enabled

Key Highlights

Over 25 years in healthcare technology leadership.
Expert in AI-driven decision support systems.
Proven track record in digital transformation.

Stackforce AI infers this person is a Healthcare Technology Executive with expertise in digital transformation and operational excellence.

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Skills

Core Skills

Healthcare Technology LeadershipAi-driven Decision Support & AnalyticsProduct Strategy & InnovationOperational Excellence & Process ImprovementProduct ManagementChange Management & Organizational Transformation

Other Skills

Ambulatory CareAnalyticsArtificial Intelligence (AI)BudgetingBuild Strong RelationshipsBusiness AnalysisBusiness AnalyticsBusiness OperationsBusiness Process ImprovementBusiness StrategyC SuiteClient OnboardingClinical Data ManagementClinical OperationsCommunication

About

I am a Healthcare Technology Executive with more than 25 years of experience leading digital transformation, product innovation, and operational excellence across payer, provider, and health technology organizations. My passion lies in bridging clinical insight, business strategy, and technical innovation to improve patient outcomes, streamline operations, and drive organizational growth. Throughout my career, I’ve built and led high-performing teams that deliver measurable impact—introducing AI-driven decision support systems, launching next-generation EHR and digital health products, and implementing scalable IT strategies that strengthen compliance, reduce costs, and enhance efficiency. I thrive on turning complex challenges into opportunities for innovation. Whether advancing population health initiatives, optimizing clinical workflows, or leading enterprise change management, I’m known for balancing vision with execution and fostering cultures that embrace progress and purpose. If your organization is focused on transforming healthcare through data, technology, and human-centered design, I’d love to connect. Let’s explore how my experience in healthcare product strategy, AI innovation, and organizational leadership can help you achieve meaningful results. 📩 Let’s connect to discuss collaboration, advisory, or executive leadership opportunities in digital health, population health, or healthcare transformation.

Experience

Agilon health

VP, Market Success

Jan 2024 – Jan 2025 · 1 yr · United States · Remote

Directed global teams across six U.S. markets to deliver AI-driven insights supporting clinical and operational excellence reducing manual clinical review by 50%.
Partnered with clinicians to integrate clinical evidence and real-world data into AI models, improving diagnostic accuracy and adoption.
Designed IT performance metrics and escalation frameworks, reducing resolution times by 10% and strengthening enterprise alignment.
Implemented structured feedback loops and proactive status reporting that elevated customer satisfaction.
Increased team efficiency by 18% through workflow redesign and cross-training initiatives.

AI-Driven Decision Support & AnalyticsHealthcare Technology LeadershipOperational Excellence & Process ImprovementChange Management & Organizational Transformation

Luminate consulting

Founder & Principle Consultant

Jan 2023 – Jan 2024 · 1 yr · Washington, United States · Remote

Implemented IT strategies that improved scalability and operational efficiency by 40% within six months.
Presented KPIs, dashboards, and product strategy recommendations to senior executives.
Built and managed budgets optimizing resource allocation, cost control, and growth planning.
Led change management programs to enhance technology adoption and cultural alignment.

Product Strategy & InnovationOperational Excellence & Process ImprovementChange Management & Organizational Transformation

Optum

3 roles

Senior Director of Product Management

Promoted

Jan 2014 – Jan 2023 · 9 yrs · Las Vegas, Nevada, United States

Designed and launched solutions integrating risk and quality metrics into clinical workflows, enhancing patient safety and administrative efficiency.
Created product roadmaps informed by clinician and patient feedback; mobile workflow enhancements increased user engagement by 17%.
Led formative and summative user research to inform product strategy and roadmap.
Spearheaded clinical software adoption strategies, including enterprise EMR and Telehealth deployments.
Founded and led the Emotional Support Response Team and sponsored Harvard’s DDO Program, improving retention by 16% and creating a fun, safe and fulfilling work environment.

Product ManagementHealthcare Technology LeadershipAI-Driven Decision Support & Analytics

Chief of Staff

Jan 2011 – Jan 2014 · 3 yrs · Las Vegas, Nevada, United States

Additional role with CIO for 3 yrs.
Expanded Medicare risk and quality programs, improving profitability by 10%.
Directed strategic project prioritization, increasing completion rates by 15%.
Sponsored Lean initiatives across 30+ clinics, improving clinical flow, cleanliness, and patient throughput.

Change Management & Organizational TransformationHealthcare Technology Leadership

Chief Information Officer

Jan 2000 – Jan 2014 · 14 yrs · Las Vegas, Nevada, United States

Managed an $18M IT budget across multiple clinical sites.
Oversaw HIPAA compliance, EMR integration, and disaster recovery planning.
Reduced operational overhead by 20% through vendor optimization and outsourcing strategies.

Healthcare Technology LeadershipOperational Excellence & Process Improvement