Jun 2025 – Present · 9 mos

• Co-founded a 501(c)(3) nonprofit dedicated to empowering the Filipinx community in Hawaiʻi through culturally responsive support for survivors of intimate partner and domestic violence. Helped establish programs, partnerships, and strategic direction to provide sanctuary, education, and pathways to healing and resilience.

Jul 2024 – Present · 1 yr 8 mos

• Support program operations and governance for a statewide mentorship initiative that connects healthcare trainees with experienced providers. Responsibilities include maintaining records, coordinating communications, and assisting with program development. Contribute to building a strong pipeline of future healthcare leaders in Hawai‘i through mentorship, education, and community-centered care.

Jun 2024 – Present · 1 yr 9 mos · Remote

• As a dedicated advocate for independent healthcare providers, I specialize in strategies to help physicians maintain autonomy and thrive in today’s evolving healthcare landscape. Through SB Solutions, I provide local, personalized support to ensure providers navigate the complexities of payer contracts, compliance, and reimbursement structures with confidence. My expertise includes:
• ✔ Insurance Credentialing & Enrollment – Streamlining the process for providers to get in-network and stay compliant.
• ✔ Contract Negotiations – Securing favorable terms to maximize provider revenue and sustainability.
• ✔ Workflow Optimization – Implementing strategies to enhance efficiency and reduce administrative burdens.
• ✔ Value-Based Care Transition – Guiding practices from fee-for-service models to risk-sharing agreements.
• ✔ New Practice Setup & Consulting – Supporting providers in launching and scaling independent practices.

Oct 2023 – Aug 2025 · 1 yr 10 mos

• As a Practice Manager, my day-to-day involves monitoring performance metrics, managing staff schedules, and improving patient flow and satisfaction. I handle financial tasks like budgeting and billing, staff recruitment and training, and ensure compliance with healthcare regulations. I also engage directly with patients to address concerns and implement strategic initiatives for the practice's growth and sustainability, always aiming to maintain a high-quality, efficient healthcare environment.

May 2023 – Sep 2023 · 4 mos · United States

• As the Director of Quality for DWGAS, I am tasked with leading the strategic integration of HEDIS, Stars, and risk adjustment methodologies to enhance care quality and operational efficiency. My role is instrumental in developing performance improvement plans aimed at elevating Stars ratings across all payors, focusing on areas crucial for delivering superior patient care and maximizing company revenue. I maintain advanced, up-to-date knowledge of HEDIS, Stars, Medication Adherence, and Patient Experience measures (CAHPS/HOS) ensuring our strategies align with the latest healthcare quality benchmarks.
• I chair monthly quality meetings with organizational leadership to scrutinize metrics, pinpointing and eliminating obstacles to metric improvement. I'm also responsible for compiling and presenting operational reports and executive summaries that detail Star scores and their projected revenue impacts. Engaging with each payor monthly, I monitor performance and formulate tailored action plans to optimize quality metrics for each.
• My duties extend to representing our organization at health plan Joint Operating Committees, advocating for our Stars and Patient Experience initiatives. I spearhead efforts to enhance CAHPS and HOS measures by collaborating with payor partners and internal teams, identifying improvement opportunities, and crafting targeted action plans. This role demands creating and nurturing collaborative relationships across the organization to boost patient care quality.
• Additionally, I oversee workflow enhancements to advance HEDIS, Medication Adherence, Patient Experience, and Stars metrics, collaborating closely with leadership. My ability to work both independently with minimal supervision and as part of a team, combined with the capacity to thrive in a fast-paced environment and manage multiple simultaneous tasks, underscores my commitment to elevating our group's quality of care and operational excellence.

Jan 2022 – May 2023 · 1 yr 4 mos · United States

Jan 2021 – Present · 5 yrs 2 mos

• As the Executive Director for the Philippine Medical Association of Hawaii, I spearhead the organization's strategic direction, financial oversight, and operational management. My role involves enhancing member engagement, advocating for healthcare policies that benefit the Filipino community, and fostering partnerships with local and international stakeholders. I ensure the association's initiatives align with our mission to improve healthcare quality and accessibility for Filipinos in Hawaii, overseeing projects that promote medical education, community health, and professional development among our members.

Jul 2018 – Dec 2024 · 6 yrs 5 mos · Honolulu, HI

• As the Executive Director at the Primary Care Clinic of Hawaii, my primary responsibility is to oversee the clinic's strategic operations and ensure the delivery of high-quality, accessible primary care services. I lead the development and implementation of strategic initiatives aimed at enhancing patient care, operational efficiency, and clinical outcomes. This involves financial management, staff leadership, and fostering partnerships with healthcare providers and community organizations. My role emphasizes innovation in patient services and health programs, maintaining compliance with healthcare standards, and representing the clinic's interests in public health discussions to advocate for the needs of our community.

Jan 2014 – May 2017 · 3 yrs 4 mos · Waipahu, Hawaii

May 2017 – Jul 2018 · 1 yr 2 mos · Los Angeles, California

Nov 2016 – May 2017 · 6 mos · Honolulu, HI

Oct 2016 – Mar 2017 · 5 mos · Waianae, HI

Sep 2016 – Jul 2018 · 1 yr 10 mos · Honolulu, HI