Jul 2020 – Jun 2021 · 11 mos · Dallas-Fort Worth Metroplex

• As the Digital Capability Head for Marketing, Analytics, Insights, and Branch Office Technologies at MUFG (Mitsubishi UFJ Financial Group) Americas, I was responsible for driving digital transformation across a wide range of business lines, including consumer, small business, wealth, lending, commercial, capital markets, transaction banking, and corporate solutions.
• With MUFG's total assets of approximately $3.1 trillion (USD), my team and I were tasked with managing data and enterprise content management, Robotic Process Automation, eSignature, and marketing analytics platform teams, as well as overseeing technology management.
• My role involved leveraging cutting-edge technologies and analytical techniques to help MUFG achieve its business goals and position itself for long-term growth and success. I was accountable for ensuring the highest levels of operational excellence and strategic alignment across all areas of responsibility.
• My expertise in data and analytics was instrumental in helping MUFG achieve competitive advantage and long-term growth, and I was committed to driving continued success through innovation and excellence.

May 2020 – Jun 2020 · 1 mo · Dallas-Fort Worth Metroplex

• As a professional who values personal growth and community service, I took a brief career break during the COVID-19 pandemic to pursue a long-time goal of publishing my first book. The book has been in the works for several years, and I am proud to have published it on Amazon.com.
• During my break, I also took the opportunity to spend quality time with my family and friends, prioritizing my personal life and well-being. Additionally, I joined local volunteer groups to help families impacted by the pandemic, giving back to the community and making a positive impact where it was needed most.
• As I return to my career, I bring with me a renewed sense of purpose and a deep commitment to personal growth and community service. I am excited to continue making meaningful contributions in both my personal and professional life, and I look forward to connecting with like-minded individuals who share my values and goals.

Apr 2014 – Apr 2020 · 6 yrs · Dallas/Fort Worth Area

• As a Chief Data Analytics Officer, I was accountable for the formulation, development, and alignment of future business strategies and governance for all Life and Annuity modeling and design across the enterprise. My role was focused on effectively aligning business and technology to create a strategic vision and tactical direction for data and analytics investments with a constant focus on innovation and transformation.
• Leading a highly experienced team of tech and business professionals, I was responsible for managing the complexities of all components from data governance and quality to analytics, visualization, and business intelligence. By fostering a culture of commitment and trust, I was able to drive high levels of collaboration and innovation to create solutions that met business objectives and drove success.
• With a focus on innovation and transformation, I was committed to staying ahead of industry trends and emerging technologies. By constantly seeking new opportunities to improve and transform our data and analytics investments, I was able to position my organization for long-term success in a rapidly changing business environment.

Nov 2006 – Apr 2014 · 7 yrs 5 mos · Charlotte, North Carolina Area

• As an experienced leader, I led a large, geographically dispersed team responsible for supporting all areas of application development, production support, and infrastructure for the Life Insurance line of business for AXA Equitable. My team's responsibilities included data-warehousing, workflows, BI, content management, document management, eSignature, mobile applications, and legacy systems modernization.
• Under my leadership, my team successfully navigated complex technical challenges to deliver innovative solutions that improved business operations, enhanced the customer experience, and drove growth. Our efforts were recognized with the 2011 AXA Equitable Digital Innovation Award, an achievement that speaks to our commitment to excellence and innovation.

Jun 2004 – Nov 2006 · 2 yrs 5 mos · Saint Louis, Missouri

• As an accomplished technology leader, I was responsible for designing the architecture framework and evaluating the technology stack across Citigroup's Consumer Lending Division, which included CitiMortgage, Citi Student Loan, and Citi Auto Finance.
• In my role, I led multi-year ECM projects that spanned personal banking, auto loans, student loans, and mortgages. I executed primary market and product research and testing of software and hardware tools to optimize and centralize business operations, resulting in significant improvements in efficiency and cost-effectiveness.
• One of my notable achievements was delivering a time-sensitive presentation to the CTO on re-engineering risks and design architecture. This presentation resulted in my expanded responsibility to lead ECM across four lines of business, a testament to my ability to effectively communicate complex technical information and drive change at the highest levels of the organization.

Feb 2003 – Jun 2004 · 1 yr 4 mos · United States · On-site

May 1999 – Jan 2003 · 3 yrs 8 mos

• As an experienced software development professional, I was responsible for overseeing the development of software across multiple technologies for GE Capital, a major client of my organization.
• In this role, I led the enterprise content management push that successfully processed over 3 million digital pages via OCR, which resulted in a significant 70% reduction in staffing needs. This achievement demonstrated my ability to drive innovation and optimize operations, resulting in significant cost savings and increased efficiency for my client.

Jul 1996 – Feb 1999 · 2 yrs 7 mos