Jake Miller

Operations Associate

Columbus, Ohio, United States13 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven expertise in healthcare IT support.
  • Strong leadership in managing IT operations.
  • Skilled in cloud computing and automation.
Stackforce AI infers this person is a Healthcare IT Support Specialist with strong operational and leadership skills.

Contact

dodgecity00@yahoo.comLinkedIn

Skills

Core Skills

It LeadershipHealthcare Information Technology (hit)It OperationsProject ManagementIt SupportHelp Desk SupportCustomer Interaction

Other Skills

Administrative AssistanceAdobe AcrobatAmazon Web Services (AWS)Analytical SkillsAnalyticsAsset ManagementAutomationBusiness RequirementsCablesChrome OSCloud ComputingCoachingCommunicationComputer ScienceConfluence

About

Experienced Information Technology Support Specialist with a demonstrated history of working in the hospital & health care industry. Skilled in Servers, Windows Server, Networking, Troubleshooting, and Technical Support. Strong information technology professional with a Associate of Science (A.S.) focused in Information Technology from Zane State College.

Experience

13 yrs 7 mos
Total Experience
2 yrs 1 mo
Average Tenure
8 mos
Current Experience

Trinity health

Client Technologies Analyst 2

Oct 2025 – Present · 8 mos · Columbus, Ohio Metropolitan Area · On-site

The ohio state university

2 roles

Desktop Support Specialist

Nov 2024 – Oct 2025 · 11 mos · Columbus, Ohio Metropolitan Area · Hybrid

Desktop Analyst II

Nov 2024 – Oct 2025 · 11 mos · Columbus, Ohio Metropolitan Area · Hybrid

Agilon health

3 roles

Desktop Supervisor

Apr 2022 – Jun 2024 · 2 yrs 2 mos

Customer SatisfactionLeadershipAnalyticsAutomationWireless EngineeringAmazon Web Services (AWS)+72

Sr IT Support Specialist

Apr 2021 – Apr 2022 · 1 yr

LeadershipAutomationWireless EngineeringTeamworkHealthcare Information Technology (HIT)Chrome OS+60

Information Technology Support Specialist

Sep 2017 – Apr 2021 · 3 yrs 7 mos

Wireless EngineeringTeamworkHealthcare Information Technology (HIT)Chrome OSHealthcare IndustryContact Centers+41

Info-link technologies - mt. vernon oh

System Engineer

Jul 2016 – Aug 2017 · 1 yr 1 mo · Mount Vernon, Ohio

  • Government contracted to support Knox County Offices. Support software, hardware, server, and networking needs of the Commissioner's Office.
Wireless EngineeringTeamworkContact CentersCritical ThinkingTime ManagementCommunication+29

Siemens

IT Support Specialist

Jul 2015 – Jul 2016 · 1 yr

  • Manage AD for North America Siemens Energy
  • Manage Printers and Print Servers at Mount Vernon location
  • Support over 1000 users for North America Siemens Energy
  • Provide high end hardware, software, and network support
Wireless EngineeringTeamworkContact CentersCritical ThinkingTime ManagementCommunication+26

Cerner corporation

Technical Support Analyst

Jan 2012 – Nov 2014 · 2 yrs 10 mos

TeamworkHealthcare Information Technology (HIT)Healthcare IndustryContact CentersCritical ThinkingTime Management+21

Genesis healthcare system

PC Tech - Intern

Jun 2011 – Oct 2011 · 4 mos

TeamworkHealthcare Information Technology (HIT)Healthcare IndustryJob SkillsTransmission Control Protocol (TCP)Computer Science+11

Education

Muskingum University

Bachelor of Technology - BTech

Jun 2023 – May 2025

Zane State College

Associate of Science (A.S.) — Information Technology

Jan 2009 – Jan 2011

Zane State College

Associate of Science (A.S.) — Criminal Justice and Corrections

Jan 2003 – Jan 2006

Stackforce found 100+ more professionals with It Leadership & Healthcare Information Technology (hit)

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