Feb 2023 – Mar 2025 · 2 yrs 1 mo · Mumbai, Maharashtra, India · Remote

• Spearheaded end-to-end recruitment for 100+ tech roles, reducing time-to-hire by 30% by implementing AI-powered sourcing tools.
• Developed and executed a comprehensive employer branding strategy, resulting in a 45% increase in inbound applications for niche IT positions.
• Implemented a data-driven performance management system, improving overall team productivity.
• Led the successful migration to a new HRIS, streamlining HR processes and increasing efficiency across all HR functions.

Sep 2022 – Jan 2023 · 4 mos · Noida, Uttar Pradesh, India · On-site

• Designed and implemented an innovative on-boarding program, improving new hire retention by 35% within the first 90 days.
• Conducted salary benchmarking and benefits analysis, resulting in a revised compensation structure that improved offer acceptance rates by 28%.
• Launched a mentorship program for junior developers, enhancing skill development and increasing internal promotions.
• Collaborated with department heads to create tailored hiring plans, resulting in 100% fulfilment of critical roles within agreed timelines.

Nov 2021 – Sep 2022 · 10 mos · Noida, Uttar Pradesh, India

• Led a team of HR professionals, achieving a 95% success rate in meeting departmental KPIs and receiving company-wide recognition for excellence.
• Implemented an employee engagement program that increased overall satisfaction scores and reduced voluntary turnover.
• Developed and executed a comprehensive DE&I strategy, increasing diverse hires across all departments.
• Optimized the recruitment process through the introduction of video interviews and skills assessments, reducing hiring costs while maintaining quality.

Aug 2020 – Nov 2021 · 1 yr 3 mos · Noida, Uttar Pradesh, India · Remote

• Managed full-cycle recruitment for 50+ tech positions, consistently meeting or exceeding hiring targets across multiple departments.
• Redesigned the performance review process, resulting in an increase in employee goal achievement and a more transparent feedback system.
• Coordinated and delivered training programs on soft skills and technical topics, improving overall employee competency scores by 28%.
• Streamlined the offboarding process, ensuring 100% compliance with company policies and improving exit interview completion rates.

Aug 2010 – May 2013 · 2 yrs 9 mos · Ghāziābād Area, India

• Managed full-cycle recruitment for 50+ tech positions, consistently meeting or exceeding hiring targets across multiple departments.
• Redesigned the performance review process, resulting in an increase in employee goal achievement and a more transparent feedback system.
• Coordinated and delivered training programs on soft skills and technical topics, improving overall employee competency scores by 28%.
• Streamlined the offboarding process, ensuring 100% compliance with company policies and improving exit interview completion rates.

Apr 2007 – Sep 2009 · 2 yrs 5 mos · Noida, Uttar Pradesh, India · On-site

• MphasiS consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise. MphasiS brings to their clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model.
• MphasiS supports global companies around the world in the improvement of their business processes. We service clients in Financial Services & Insurance, Manufacturing, Healthcare, Communications, Government, Transportation, and Consumer & Retail industries worldwide.
• Infrastructure Technology Outsourcing (ITO) is being increasingly offshored with the objective of reducing costs, enhancing service levels and improving processes. India is the offshore location of choice, given the abundance of skilled resources and cost competitiveness. Network Management, Systems Management, Application Management, Security/Risk Management, Service Desk and Asset Management are the key technology areas in Infrastructure Outsourcing functional landscape.
• Mphasis has the "Best of Both Worlds" - EDS' ITO pedigree and India skills, quality, cost leverage. Several offshoring challenges like culture, security and geopolitical risks have been surmounted by advanced network technologies, remote management tools and emergence of infrastructure standard like Information Technology Infrastructure Library (ITIL) process suite.