Feb 2023 – Aug 2023 · 6 mos · On-site

• ➤Technologies Cloud platforms like AWS or Azure, MySQL, payment gateways like Stripe or Braintree. Security measures like PCI DSS compliance and fraud detection algorithms
• ➤Directed end-to-end delivery of concurrent IT projects by managing scope, schedule, and budgets while aligning business goals with technical solutions for optimized stakeholder satisfaction.
• ➤Acted as a strategic liaison between business, sales, and IT teams to shape product roadmaps and deliver market-driven functionalities, enhancing user engagement and product viability.
• ➤Translated business requirements into actionable user stories, managed product backlogs, and prioritized features to guide agile development teams across two high-impact digital platforms.
• ➤Defined and managed testing strategies—including entry/exit criteria, data requirements, and defect management—ensuring quality assurance across all testing capabilities.
• ➤Developed key project documentation such as Work Breakdown Structures (WBS), Scope of Work (SOW), and risk assessments to enable structured execution and measurable outcomes.
• ➤Supported digital transformation initiatives by serving as both Business Analyst and Systems Analyst, contributing to healthcare domain solutions through requirement analysis and process optimization.

Sep 2022 – Dec 2022 · 3 mos · On-site

• ➤Technologies Java,J2ee, JavaScript Database MySQL
• ➤Led end-to-end QA project lifecycle by gathering business requirements, drafting BRDs, and translating them into Functional Specification Documents (FSDs) for cross-functional alignment.
• ➤Authored and managed user stories in JIRA, coordinated with design, development, and QA teams to ensure clarity of requirements and seamless functionality implementation.
• ➤Conducted user training, facilitated UAT sessions, and created Postman-based automated test scripts to improve validation accuracy and enhance product delivery quality.
• ➤Improved stakeholder communication and team efficiency through structured documentation, knowledgebase enhancements, and onboarding of new team members with domain-specific training.

Nov 2014 – Aug 2022 · 7 yrs 9 mos · Gurgaon, India · On-site

• ➤Technologies Java,J2ee, JavaScript Database MySQL
• ➤Spearheaded end-to-end design and management of healthcare data analytics platforms, enabling quality enhancement and automation across HIPAA X12 claims, enrollment, and remittance processes.
• ➤Acted as a strategic liaison between cross-functional teams and stakeholders to gather requirements, conduct gap analysis, and develop functional specifications for EDI 837, 834, and 835 transactions.
• ➤Led Agile-based project execution by overseeing test validation, defect tracking, dashboard reporting, and daily status updates, ensuring timely resolution and high delivery standards.
• ➤Drove system efficiency and compliance by supporting U.S. and EU healthcare billing operations, executing UAT, and ensuring seamless integration of technical solutions with business objectives

Sep 2010 – Jul 2014 · 3 yrs 10 mos · Mohali

• ➤Led the implementation and optimization of HIPAA-compliant EDI transactions (835, 837, 820, 276), aligning data exchange standards with X12 4010/5010 regulatory frameworks for Medicare and Medicaid claims.
• ➤Executed end-to-end mapping of claims, payments, and status updates to enterprise systems, driving improved data integrity and back-office automation across payer and clearinghouse environments.
• ➤Delivered actionable insights through gap and comparative analysis, contributing to process redesigns that enhanced compliance and system performance.
• ➤Scaled and mentored an offshore analytics team, expanding capacity from 1 to 4 members, while supporting QA initiatives, test validation, and bug-tracking protocols in cross functional settings.

Aug 2007 – May 2010 · 2 yrs 9 mos · Mohali · On-site

• ➤Spearheaded end-to-end QA processes, including UAT, functional, system, and regression testing for enterprise data solutions, ensuring optimal application performance and business continuity.
• ➤Utilized Informatica for ETL operations—data extraction, transformation, and loading— enhancing data integrity and accelerating data warehouse readiness across multiple source systems.
• ➤Collaborated with cross-functional teams, including developers and business stakeholders, to validate BI reports (BO/Cognos), automate test scripts, and streamline defect management lifecycles.

Dec 2005 – Jun 2006 · 6 mos · Mohali

• ➤Team Vismaad is led by dynamic professionals with broad experience in IT functions. For our clients, we commit the right people for the right solutions at the right time. A strong team of architects specializes in delivering solutions from the simplest of Web solutions to the most complex of multi-tier windows/ web based client server solutions in variant technologies. Our solutions are designed, developed and executed by a team of engineers with collective experience of several decades in the IT industry
• ➤Manual Testing of Data Driven Projects developed in .NET.
• ➤Analyzed the business requirements and system specifications to understand the application.
• ➤Instrumental in test document (test plan, test cases, test data, test scripts) for organization/individuals.
• ➤Involved in Functionality testing of the application by testing various modules of the application manually.
• ➤Involved in executing the Test scripts and reporting the Results.
• ➤Entering, tracking, and verifying bugs found during testing or production analysis, and working with technical support and development engineers to document and mitigate the effects of unresolved issues.
• ➤Performed Functional, GUI, Regression, and System Integration, User Acceptance, Configuration and content testing.

Sep 2003 – Aug 2005 · 1 yr 11 mos · Mohali

• ➤Future Computing Solutions, Inc., (FCSI) is a leading Advanced Technology Partner. Our goal is to help customers to meet new business challenges and streamline operations with the best technology and solutions available. FCSI, offers our customers a wide breadth of IT solutions from managing your data center to managing supplies purchasing.
• ➤Reviewing and understanding the User Requirement Specification document with business team and end users for ambiguities.
• ➤Documenting Client requirements so as to prepare SRS.
• ➤Development of Web based Projects in ASP.
• ➤Assisting in the development and implementation of a formal QA program including Quality Policies, Procedures, and documenting detailed Test Plan.
• ➤Documenting test cases and packaging test suites and making them available to all.
• ➤Conducting tests on integrated application modules by strategically executing user transactions manually.
• ➤Conducted manual functional testing of the developed websites to ensure correct functionality.
• ➤Executing written test case scenarios, including manual, automated, and data-driven regression testing, and GUI testing by using Mantis.

Jun 2003 – Aug 2007 · 4 yrs 2 mos · Providence, Rhode Island Area · On-site

• ➤Conducted comprehensive manual and automated testing across diverse domains including e-learning platforms (SCORM), online tracking systems, and email services, ensuring high-quality software delivery.
• ➤Authored and executed detailed test plans, schedules, and test cases using Quality Center and QTP, while validating backend functionality with SQL queries for robust database integrity checks.
• ➤Led performance and stress testing initiatives using LoadRunner, identifying system thresholds and optimizing application scalability across various user loads and browser environments.
• ➤Performed rigorous cross-platform compatibility testing on Windows, Linux, macOS, and tablets, enhancing user experience consistency across multiple device-browser configurations