Rushita Muppalla

Operations Associate

Sydney, New South Wales, Australia0 mo experience

Key Highlights

Proven expertise in supply chain management and operations.
Strong background in data analysis and machine learning.
Effective in optimizing customer experience and team performance.

Stackforce AI infers this person is a Supply Chain and Operations professional with a strong analytical background in data-driven decision making.

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Skills

Core Skills

Supply Chain ManagementOperations ManagementCustomer Relationship Management (crm)Data AnalysisMachine Learning

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesCollaborative Problem SolvingCommunicationCustomer Issue ManagementDIFOTData ModelingData ResearchExcelGoogle WorkspaceHACCP complianceInterpersonal SkillsIoTJITKPI reporting

About

Motivated Supply Chain Professional with hands on experience in procurement, inventory tracking, and demand planning. Adept at coordinating with vendors, analysing lead times, and maintaining accurate documentation. Known for reliability, organisation, and the ability to thrive in fast-paced environments.

Experience

Woolworths group

Operations Team Member

Jun 2025 – Present · 9 mos · Chatswood, New South Wales, Australia · On-site

Resolved Tier-2 customer issues and managed structured escalation processes for complex cases.
Delivered onboarding training covering systems, compliance, and SLA requirements.
Maintained operational databases, including financial reconciliation, inventory, and incident tracking.
Supported demand and production planning by aligning sales forecasts with master data and capacity requirements.
Executed SAP-based MRP to generate production orders and support procurement decisions.
Optimised stock levels, inbound/outbound flows, and on-shelf availability using JIT and DIFOT principles.
Evaluated suppliers using CDR metrics and managed purchase orders, invoices, and pricing updates.
Collaborated across finance, logistics, sales, and operations to resolve planning issues and enhance process efficiency.Resolved Tier-2 customer issues and managed structured escalation processes for complex cases.
Delivered onboarding training covering systems, compliance, and SLA requirements.
Maintained operational databases, including financial reconciliation, inventory, and incident tracking.
Supported demand and production planning by aligning sales forecasts with master data and capacity requirements.
Executed SAP-based MRP to generate production orders and support procurement decisions.
Optimised stock levels, inbound/outbound flows, and on-shelf availability using JIT and DIFOT principles.
Evaluated suppliers using CDR metrics and managed purchase orders, invoices, and pricing updates.
Collaborated across finance, logistics, sales, and operations to resolve planning issues and enhance process efficiency.

SAPMRPfinancial reconciliationinventory trackingdemand planningJIT+3

Frango

Operations Team Member

Feb 2023 – Jun 2025 · 2 yrs 4 mos · Drummoyne, New South Wales, Australia · On-site

Implemented customer experience optimisation strategies using systematic feedback analysis to improve satisfaction scores.
Developed performance management frameworks and competency-based training modules to enhance team capability and productivity.
Ensured strict HACCP compliance while streamlining order preparation and operational workflows.
Operated advanced POS systems with 100% accuracy in transaction processing.
Coordinated closely with kitchen and operations teams to maintain efficient order fulfilment during peak volumes.
Supported end-to-end store operations, including inventory control, supply chain coordination, and quality assurance.
Led team development initiatives, including delegation, coaching, and monitoring Individual Development Plans (IDPs).
Managed KPI reporting through PDCA cycles, analysing SAP and Excel data (including VLOOKUP) to evaluate performance against targets.
Analysed sales history, forecast accuracy, and supplier compliance based on monthly delivery schedules.

customer experience optimizationHACCP compliancePOS systemsinventory controlKPI reportingSAP+3

Maa communications.ltd

IoT Intern

Aug 2022 – Dec 2022 · 4 mos · Bengaluru, Karnataka, India

Assisted in developing and testing IoT device prototypes using sensors and microcontrollers.
Supported data collection and analysis from connected devices to optimize performance.
Collaborated on firmware development and troubleshooting hardware/software issues.

IoTdata collectionfirmware development

The sparks foundation

Intern

Nov 2021 – Dec 2021 · 1 mo · India

Performed exploratory data analysis and statistical modeling on large datasets using Python, R, and SQL
Developed machine learning models for predictive analytics and classification problems with performance optimisation
Created interactive dashboards and data visualisations using Tableau, Power BI, and Python libraries
Collaborated with cross-functional teams to translate business requirements into analytical solutions
Implemented automated reporting systems and presented data-driven insights to stakeholders
Certificate Number : 5H9R7R4Z9P
Verification Link : https://truecertificates.com/verification/

data analysisstatistical modelingmachine learningdata visualizationData AnalysisMachine Learning