Dharmil Shah

Software Engineer

United States7 yrs 6 mos experience
Highly Stable

Key Highlights

  • Drove millions in new revenue through pricing strategies at MongoDB.
  • Streamlined operations across 20+ countries at HighRadius.
  • Passionate about solving complex, high-impact business problems.
Stackforce AI infers this person is a strategic operations expert in the Fintech and SaaS industries.

Contact

Skills

Core Skills

Business OperationsStrategic PlanningOperational ExcellenceBusiness Process ImprovementStakeholder ManagementBusiness AnalysisOperations ManagementBusiness Administration

Other Skills

AccountingAnalytical SkillsAndroidBloomberg TerminalBusinessBusiness InsightsBusiness PlanningBusiness Process ManagementCC++Client Relationship ManagementCloud SolutionsCommunicationCredit AnalysisCredit Management

About

I help companies solve messy, high-impact problems with structure, speed, and strategy. For over 5 years, I’ve worked in business operations and strategy across pricing, go-to-market, and process optimization. At MongoDB, I built pricing strategies that brought in millions in new revenue and helped build the company's first product-level P&L. At HighRadius, I helped enterprise clients streamline their operations across 20+ countries and cut customer onboarding time by 25%. I’m drawn to problems that don’t have playbooks - where structured thinking, data analysis, and cross-functional collaboration make the difference. Whether I'm aligning 75 sales leaders on pricing changes or working with executives on strategic moves, I get energized by turning confusion into clarity and delivering measurable impact. Right now, I'm looking for my next opportunity where I can help a growing tech company scale efficiently. I'm particularly drawn to the AI space because we're just beginning to experience how it will transform how businesses operate. My long-term goal is to work on products and strategies that genuinely impact millions of people. I have my master’s from Duke's Fuqua School, but honestly, most of what I've learned has come from jumping into complex projects and figuring things out alongside sharp teammates. Outside of work, I'm probably watching cricket, following Formula 1, or getting way too invested in my fantasy squad. I love the strategy behind sports almost as much as the business strategy I do during the day. If you're solving interesting problems in tech, let's connect - I'd love to hear what you're building.

Experience

Confido health

Forward Deployed AI Engineer

Sep 2025Present · 6 mos · New York City Metropolitan Area

Mongodb

Senior Analyst, Business Operations & Strategy

Nov 2022Sep 2025 · 2 yrs 10 mos · New York City Metropolitan Area · Hybrid

  • Driving strategic initiatives at the intersection of pricing, product strategy, and financial planning. I led annual pricing reviews, conduct market and competitive analysis, and develop data-driven strategies to enhance product adoption and revenue growth. My work includes:
Operational ExcellenceBusiness AdministrationBusiness OperationsKey Performance IndicatorsCommunicationBusiness+9

Highradius

3 roles

Senior Consultant

Promoted

Sep 2021Nov 2022 · 1 yr 2 mos

  • Proactively identified and mitigated churn risk through the implementation of targeted strategic initiatives, saving $1M+ ARR and strengthening client relationships.
  • Led operational excellence initiatives across Credit and Order-to-Cash processes for 7 clients, including a 20-country Oil & Gas rollout, reducing Average Days Sales Outstanding by 4 days and minimizing enterprise-wide operational risks.
  • Designed and executed strategic initiative to overhaul customer onboarding process for $26B retail client, reducing onboarding time from 4 to 3 days, significantly enhancing both operational efficiency and process visibility
  • Led cross-functional workshops with C-suite stakeholders to map business processes and gather requirements, performing value complexity analysis that created strategic roadmaps for $2B footwear client.
Operational ExcellenceBusiness AdministrationBusiness OperationsKey Performance IndicatorsCommunicationBusiness+8

Consultant

Promoted

Aug 2020Aug 2021 · 1 yr

  • Implemented HighRadius Credit cloud solution for enterprise clients with $20B+ annual revenue, delivering process improvements across credit management and streamlining workflows for 4 client rollouts.
  • Led stakeholder alignment through requirement gathering sessions and change management initiatives, creating documentation and conducting training programs that onboarded 50+ AR team members across multiple implementations.
  • Developed training programs and mentored 6 associate consultants on Order-to-Cash processes, improving team capability and knowledge transfer across consulting engagements.
Operational ExcellenceBusiness AdministrationKey Performance IndicatorsCommunicationBusinessStrategic Planning+7

Associate Consultant

Oct 2019Aug 2020 · 10 mos

  • Built data-driven AR dashboards and executive reporting that enabled leadership decision-making and reduced bad debt by 4% through improved business insights.
  • Conducted business case development and value realization analysis for 5 product features, reducing manual effort by 10% and improving operational efficiency.
Operational ExcellenceBusiness AdministrationKey Performance IndicatorsCommunicationBusinessStrategic Planning+7

Lilly consulting group

Consultant

Jul 2019Sep 2019 · 2 mos · Durham, North Carolina, United States

  • Developed financial models to carry out Pro-forma analysis and budget variance analysis for SMEs
  • Crafted templates for project management, process control, and strategic growth implementation plans
Operations ManagementOperations AdministrationBusiness Process Improvement

Duke university - the fuqua school of business

Student Consultant for Teamworks

Nov 2018Feb 2019 · 3 mos · Raleigh-Durham, North Carolina Area

  • As a part of the Fuqua Client Consulting Practicum course, I was a student consultant for Teamworks, an athlete engagement platform based in Durham. As a team of five, we achieved the following:
  • Streamlined the customer onboarding process to reduce time-to-value by 20%.
  • Designed and prescribed pre-onboarding platform trial cutting kick-off training call time.
  • Interviewed 25+ customers and firm stakeholders to prioritize and validate process improvement ideas
  • Proposed an Onboarding efficiency evaluation system generating actionable customer feedback.
Business AdministrationBusinessDecision-MakingBusiness Process ImprovementStrategic Partnerships

Qualcomm

Associate Engineer

Jul 2017May 2018 · 10 mos · Hyderabad, Telangana, India

  • As an Associate Engineer in the Computer Vision (CV) team, I achieved the following:
  • Slashed Development Overhead by 50% by revamping CV library platform for IoT devices.
  • Managed customer interactions, helping them leverage our CV library for their development efforts.
  • Decreased customer latency by ensuring swift CV software releases on the Developer forum.
  • Led bi-monthly patent forum for a team of 9 to brainstorm ideas for new features and potential patents
  • Collaborated with three overseas teams to eliminate 30+ security flaws in CV library for IoT devices
  • Awarded Qualstar, company-wide recognition, for efforts in build system restructuring

Cisco

Software Engineer Intern

Jan 2017Jun 2017 · 5 mos · Bengaluru, Karnataka, India

Qualcomm

Software Engineer Intern

May 2016Jul 2016 · 2 mos · Hyderabad, Telangana, India

Bhaskaracharya institute for space applications and geo-informatics

Summer Intern

May 2015Jul 2015 · 2 mos · Gandhinagar, Gujarat, India

Education

Duke University - The Fuqua School of Business

Master of Management Studies

Jan 2018Jan 2019

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering (B.E.) Hons. — Electrical and Electronics Engineering

Jan 2013Jan 2017

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