Aug 2022 – Aug 2025 · 3 yrs · Bengaluru, Karnataka, India · On-site

• Presented a session on “AI in Fintech” at Cashfree’s DevMeetup, sharing insights on real-world AI implementations across fintech workflows.
• ▶️ Watch here: https://www.youtube.com/watch?v=FaYn3VwcPE4
• Spearheaded key initiatives across Settlements, Disputes, Refunds, Risk, and Cross-Border Payments—driving scale and resilience in mission-critical systems.
• Scaled to 20+ engineers across PODs.
• Delivered a ₹2000 Cr+ PG volume uplift via a tiered pricing engine, adopted by enterprise merchants.
• Launched an internal AI Agent platform, boosting support efficiency by 30% and enabling rapid Copilot development.
• Represented Cashfree in RBI audits, contributing to PA and PA-CB license success.
• Scaled core systems (PG settlements, refunds) 4x to handle 400+ TPS, with improved observability and reduced MTTR.

Oct 2020 – Aug 2022 · 1 yr 10 mos

• [Flipkart Cloud Platform – IaaS]
• Led engineering charters across Infrastructure-as-a-Service (IaaS), managing teams to drive availability, scalability, and efficiency.
• Delivered a 7% improvement in host infrastructure utilization, resulting in ~$2M annual savings, by - introducing orchestration-as-a-service and optimizing infra planning.
• Played a key role in Flipkart's advancement to Tier 3 (Repeatable) in the NIST Cybersecurity Framework.
• Scaled engineering teams from 4 to 11, driving hiring, mentorship, and execution excellence.
• Filed a patent on data center maintenance automation: System and method for executing planned maintenance in large-scale DCs using planned maintenance sub-domains and maintenance policies (Application No: 202141022465).
• Won the Flipkart Annual Team Award for conceptualizing and leading the design of a new data center that supported strategic growth and redundancy goals.

May 2019 – Sep 2020 · 1 yr 4 mos

• [Flipkart Cloud Platform – IaaS]
• Designed a maintenance orchestration platform that reduced downtime for stateful workloads during planned maintenance from hours to under 2 minutes.
• Significantly improved developer productivity and reduced operational overhead by minimizing manual intervention during infra changes.

Jan 2018 – Apr 2019 · 1 yr 3 mos

• [Flipkart Cloud Platform – Security / IAM]
• Architected authentication and authorization services to a multi–data center active-active architecture, ensuring business continuity and disaster recovery (BCP/DR) readiness.
• Supported traffic scaling of authentication and authorization services from 100 RPS to 2000 RPS to meet peak season demands like Big Billion Days and third-party integrations
• Built secure access controls including a bastion platform for ephemeral production access, enhancing operational security and auditability.
• Scaled internal authentication and authorization platforms (OAuth2.0, RBAC) to support Flipkart’s growing ecosystem of apps and services.

Jul 2016 – Dec 2017 · 1 yr 5 mos

• [Flipkart Cloud Platform – Security / IAM]
• Developed the user consent framework for the Ultra platform, enabling secure sharing of user data with third-party apps within Flipkart’s app ecosystem.
• Designed and launched a role-based access control (RBAC) system, upgrading from a basic rules-based model to fine-grained, scalable authorization.
• Implemented continuous security monitoring to ensure service artifacts remained free of known vulnerabilities, integrating with CI/CD pipelines.
• Strengthened platform reliability, scalability, and compliance through architectural improvements and enhanced observability.

Apr 2013 – Jun 2016 · 3 yrs 2 mos

• [Fulfilment Service Ecosystem]
• Played a pivotal role in launching India-first delivery features like Next Day Delivery, Same Day Delivery, Flipkart First, and Flash Sales.
• Ensured performance, quality, and reliability in core fulfilment services by leading QA automation efforts and performance testing at scale.
• Contributed to backend service readiness and operational stability during peak Big Billion Days.

Mar 2011 – Mar 2013 · 2 yrs

• Received the Outstanding Performance Award in Oracle’s PeopleSoft division for delivering the highest number of automated validation points.
• Designed and developed a custom test automation framework using open-source tools, replacing the commercial WinRunner solution. Migrated 4000+ test cases and automated over 10,000 verification points—leading to significant cost savings and a substantial reduction in time required for test automation. This effort greatly improved efficiency and scalability for Oracle PeopleTools testing.

Sep 2010 – Mar 2011 · 6 mos · Bengaluru, Karnataka, India

• Customized Android Froyo (2.2) from the kernel up to the application layer to deliver a seamless upgrade path for LG Optimus One smartphones.
• Integrated LG-proprietary features into the vanilla Android OS, modifying middleware, framework, and UI layers while ensuring stability, performance, and compliance with device-specific constraints.
• Ensured backward compatibility and optimized system performance for a smooth user experience on legacy hardware.

Sep 2008 – Aug 2010 · 1 yr 11 mos

• Double promoted from Game Programmer Level 1 to Level 3 for consistently delivering high-quality work in fast-paced game development cycles.
• Worked with cross-functional teams to optimize game performance and elevate player experience.
• Developed and ported 50+ mobile games across platforms, including J2ME, Android, and Windows OS.