Jake Russell

CEO

Austin, Texas, United States11 yrs 3 mos experience

Key Highlights

Expert in scaling teams without burnout.
Proven track record in operational efficiency.
Strong background in project management and systems.

Stackforce AI infers this person is a SaaS and Non-Profit operations expert with a focus on team scaling and project management.

Contact

Skills

Other Skills

Agile Project ManagementBusiness Process ImprovementCross-functional Team LeadershipCultural DiversityData AnalyticsHigh Performance TeamsLeadershipProduct DevelopmentProduct OperationsProgram ManagementProject ManagementRelationship DevelopmentSoftware Development Life Cycle (SDLC)Strategic Planning

About

Hi, I’m Jake. 👋 I help CEOs and founders scale without burning out their teams by turning big visions into systems that actually work. As an Integrator, I build the rhythms that create clarity, drive accountability, and free leaders to focus on growth. With a background in project management, systems administration, and social work, I don’t just design processes; I make sure people thrive inside them. Because sustainable growth isn’t about doing more. It’s about doing the right things, in the right way. When I’m not scaling teams, I’m probably… ☕️Sipping coffee at a local Austin coffee shop 🏎️ Driving my Miata with my wife riding shotgun 💪 Running or lifting, always chasing the best version of me

Experience

Experins

Chief of Staff

Jan 2025 – Present · 1 yr 2 mos · Austin, Texas Metropolitan Area

Selfpublishing.com

Head of Ops, People, & Product

Apr 2024 – Jan 2025 · 9 mos · Austin, Texas Metropolitan Area · On-site

Loyal home concierge

Head of Operations / Co-Founder

Jul 2023 – Apr 2024 · 9 mos · Austin, Texas Metropolitan Area · On-site

Spearhead operational functions, including project execution, software management, and quality assurance. Responsible for building high-performance teams and talent pipelines to maximize operational efficiency and deliver exceptional customer service.

Findhelp

Engineering Program Manager

Oct 2021 – Aug 2023 · 1 yr 10 mos · Austin, Texas, United States

Managed a portfolio of high-value projects within engineering, product, security and compliance teams for an enterprise-level SaaS software company. Led execution of cross-enterprise projects, ensuring consistent planning, execution, and delivery. Responsible for streamlining workflows and pioneering process improvements.

Bulb

2 roles

U.S. Operations Manager

Promoted

Dec 2020 – Oct 2021 · 10 mos

Led day-to-day operations for the U.S. wing of a global renewable energy startup. Develop recruitment strategies for US team including creation of local talent pipelines. Collaborated with local and global teams on measuring, tracking and improving operational efficiency.

Senior Operations Analyst

Feb 2020 – Dec 2020 · 10 mos

Member of initial team scaling from 100 to 6K members in 9 months. Collaborated with development teams to improve member growth and retention.

Catholic charities

2 roles

Program Manager

Promoted

Jun 2015 – Feb 2020 · 4 yrs 8 mos

Managed key initiatives and programs for this non-profit organization as part of a national charity network. Oversaw building new teams and hiring staff with technical and emotional skill sets. Lead team recruiting, onboarding, performance management, career development, and off-boarding.