Tulsi Hemrajani

Business Development Executive

Bengaluru, Karnataka, India11 yrs 2 mos experience

Highly Stable

Key Highlights

11 years of diversified IT experience in Salesforce CRM.
Expert in managing complex multi-cloud implementations.
Certified Salesforce Consultant with a focus on customer success.

Stackforce AI infers this person is a Salesforce Consultant with expertise in SaaS and customer success management.

Contact

Skills

Core Skills

Salesforce ConsultingCustomer SuccessProject Management

Other Skills

Agile & Waterfall MethodologiesBilling managementBusiness AnalyticsBusiness RequirementsBusiness workflowsCertified Salesforce.com DeveloperConfigure Price Quote (CPQ) SoftwareCustomer Lifecycle ManagementCustomer relationship managementCustomer-Focused SellingCustomer-Focused ServiceFlow ChartsJIRAPost-implementation supportPresentations

About

11 years of diversified IT experience in Salesforce CRM. Stakeholder Interaction Reporting Client Centricity Managing Complexity Multi-cloud implementations Sales Cloud CPQ Financial Service Cloud Health Cloud Wealth Management Domain Agile Environment Scrum practices Certified Salesforce Consultant /Analyst Professional Scrum Product Owner certified

Experience

Ninja realty

Pre Sales

May 2025 – Present · 10 mos · Remote

Expedite commerce

Senior Salesforce Consultant

May 2023 – Apr 2025 · 1 yr 11 mos · Remote

My focus is on ensuring our customers achieve success during every stage of implementation and addressing their ongoing needs to maximize their return on investment. By leveraging my consulting expertise, I collaborate closely with the Success team to thoroughly understand our customers' business goals and guide them in utilizing our tools effectively to achieve those objectives. My approach emphasizes customer satisfaction, process improvement, and delivering measurable ROI.
Contributed to solution delivery management, including conducting assessments, defining solution visions, designing processes, analyzing and optimizing business workflows, configuring systems, validating outputs, and providing post-implementation support.
Played a key role in managing and delivering several development and Billing projects, with billing charging over $2M TO $5M
Maintained strong customer relationships and provided support to a customer base exceeding 4,000 users.
Oversaw partner, customer, and internal training initiatives as the program manager.

Salesforce CRMSolution delivery managementBusiness workflowsCustomer relationship managementPost-implementation supportSalesforce Consulting+1