Charu Mudgal

Software Engineer

Noida, Uttar Pradesh, India9 yrs 11 mos experience

Highly Stable

Key Highlights

Over a decade of experience in program leadership.
Expert in Agile methodologies and project management.
Proven track record of delivering high-quality projects on time.

Stackforce AI infers this person is a Senior Agile Project Leader in the Fintech and OTT sectors.

Contact

Skills

Core Skills

Agile Program DeliveryTechnical Project ManagementQuality Ownership

Other Skills

Agile CoachingAgile MethodologiesBFSIBlack Box TestingBugzillaCI/CDConflict ResolutionCross-Team CoordinationEnglishGitHubJiraLeadershipLean ThinkingManagementPostman

About

Program & Project Leader | PMP®, SAFe® Agilist, CSM®, PSM I | Enabling Scalable, Agile Delivery in Tech-Driven Environments With over a decade of experience managing cross-functional programs, I help organizations deliver with clarity, speed, and purpose. My background spans OTT, Fintech, HR Tech, and mobile payments—industries where adaptability and alignment are critical to success. I hold certifications in PMP®, SAFe® Agilist, CSM®, PSM I, and ISTQB® CTFL, blending structured project management with Agile frameworks to lead effectively in dynamic environments. My leadership approach is grounded in servant leadership—prioritizing team empowerment, removing roadblocks, and enabling high performance through trust and collaboration. I focus on creating environments where teams can do their best work and stay aligned on shared goals. Core strengths include: Agile and hybrid program delivery Scalable execution models and delivery frameworks Cross-team coordination and stakeholder alignment Risk management and outcome-focused planning I operate at the intersection of strategy and execution—bringing together engineering, product, and business teams to drive measurable results.

Experience

Deutsche telekom digital labs

Senior Software Development Engineer Test

Aug 2023 – Present · 2 yrs 7 mos · Gurugram, Haryana, India

✅ Strategic Program Leadership
Spearheaded multiple interrelated projects with strategic alignment to business goals, optimizing resource allocation and execution.
Delivered 95% of project milestones on time across 4+ concurrent Agile projects in a high-pressure, fast-paced environment.
✅ Agile & SAFe Program Execution
Collaborated with Product Owners during PI planning using SAFe to prioritize backlogs, align resources, and track dependencies.
Facilitated Scrum ceremonies, improving team velocity by 15% and driving sprint efficiency.
✅ Quality Ownership & Process Optimization
Transitioned from QA leadership to managing entire QA and automation programs—streamlined test automation and RCA initiatives.
Introduced peer reviews via GitHub, enhancing product quality by 35% and reducing defect leakage from 5% to 3%.
✅ OneTV (OTT/IPTV) Project Ownership
Led testing and release cycles for Deutsche Telekom’s OneTV platform across multiple European regions.
Ensured timely delivery of high-quality features aligned with regional compliance and localization needs.
✅ Cross-Team Coordination & Stakeholder Engagement
Worked across Engineering, Product, QA, and Business teams to ensure alignment, manage risks, and drive delivery outcomes.
Presented data-driven program updates in steering committee meetings—driving decisions and stakeholder confidence.
✅ Automation, Dashboards & Data Reporting
Built Jira dashboards for tracking burn-down, bugs, and production issues—enabling real-time insights and better decision-making.
Delivered a 40% improvement in data retrieval performance through Data Lake and OpenSearch optimization.
✅ Team Leadership & Productivity Gains
Led a team of 50+ engineers, analysts, designers, and DevOps—resulting in a 27% increase in productivity through structured coaching and clarity of goals.
Key Tools & Methods: Jira, GitHub, Selenium, OpenSearch, Jenkins, SAFe, Scrum, CI/CD, Postman, Python, Data Lakes, Test Automation