Apr 2023 – Jul 2023 · 3 mos · Noida, Uttar Pradesh, India · On-site

May 2016 – Dec 2022 · 6 yrs 7 mos · India · On-site

• Design and implement impactful HR strategies & processes to deliver results.
• Proactively identify, plan and, through the team, implement process improvements across functions to increase efficiency, fully utilizing the HR system and enhancing employee experience.
• Handling HR transformation projects for the entire life cycle.
• Oversee the policy development and implementing process, giving guidance and direction as required.
• Deliver a consistent employee experience across all units and locations of the company, through the creation of strong HR processes and governance.
• Design and Implementation of Diversity & Inclusion projects.
• Partnering with Leadership, Business, Stakeholders and Third party vendors in order to implement HR - ---- Tools and ensuring tool training along with the adoption.
• Design and deliver OD and change management strategies, processes and interventions that support the organization’s ambition to be a high-performance culture.
• Oversee data management and provide visualize inputs to the business for showcasing the current trends and come up with the strategies for improvements.
• Oversee the development and implementation of a company-wide performance management program and provide advice and recommendations to the management and staff.
• Oversees the development and implementation of company core competencies, core values, and key performance measures into performance management systems.
• Manage performance management for the entire population.
• Design & Implement C&B processes like the salary revision, bonus planning, new benefits introduction
• Developing a consistent compensation philosophy in line with the work culture and organizational objectives.
• Develop talent acquisition strategy, forecasting hiring needs from approved staffing plans, reporting and tracking, ensuring achievement of yearly hiring targets.

Jun 2014 – May 2016 · 1 yr 11 mos · Gurugram, Haryana, India · On-site

• Handling employee concerns and queries and bringing to the resolution.
• Implement and support various HR programs, processes, policies for the account and partner with managers and employees to meet business goals.
• Drive attrition discussions with business, work with them to facilitate reversals and ensure attrition levels are within targets. Launched various attrition mitigation plans.
• Increase career focus within the unit through career interventions via internal tools.
• Facilitate and drive leadership connect through 1-on-1, 1 to many connects viz. AHMs, Round Tables.
• Formulation and update of HR policies, processes, and procedures.
• Demonstrate command of all support applications, including Time management, CMS, Intranet and HRIS etc
• Involved in various employee engagement initiatives along with planning & budgeting and conducted employee engagement activities across the organization.
• Communicate with Team Managers as necessary on issues that need attention or assistance.
• Managing attendance and leaves along with the employee details update on the tool.
• Handling promotions/increments and probation process and respective letters.
• Taking care of exit formalities, exit interview and respective letters.
• Taking care of rewards & recognition across the organization.
• Conducting HR interview as per the requirement.
• Taking care of payroll inputs for salary processing.
• Involved in process and policy enhancements/design, Talent Management, succession planning and performance management.

Oct 2009 – Apr 2013 · 3 yrs 6 mos · Bangalore

• Managing and providing the HR support to Accenture India Employees, alumni and recruiting candidates.
• Clarify the needs of the employee, answer inquiries, educate and bring to the resolution.
• Serve as a key resource for information on all HR policies, processes and procedures (e.g., performance development, recruiting, compensation, general HR policies etc.)
• Provide training to the new, entry-level Reps and continually refine the knowledge and skills of less experienced Reps by being a buddy, peer auditor etc.
• Remain updated with latest HR and business updates across the organization.
• Conduct the team huddle on a regular basis with the other team members and send the MOM.
• Involved in various employee engagement initiatives and conducted employee engagement activities in the team.
• Audit the queries resolved by the Reps and provide them quality scores along with the feedback.
• Communicate with Team Managers as necessary on issues that needs attention or assistance.