Sudarshan Gurram

Operations Associate

Bengaluru, Karnataka, India8 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 5 years of experience in Retail and E-commerce.
  • Specialized in warehouse management and end-to-end operations.
  • Proven track record in franchise expansion and operations.
Stackforce AI infers this person is a Retail and E-commerce specialist with expertise in operations and franchise management.

Contact

Skills

Core Skills

Operations ManagementQuality ImprovementFranchise ManagementSales ManagementWarehouse Management

Other Skills

CommunicationCross-Functional CollaborationMarket StudyMicrosoft ExcelProcess ImprovementSales OperationsStrategy ExecutionTeam LeadershipTeam Motivation

About

E-commerce specialist by profession, Stand-up comedian, Singer, Chef, Traveler and Aspiring content writer by passion Started my career with e-commerce giant Amazon and continued my professional career with Pepperfry. Currently working at Walmart as a Program Analyst specializing in retail operations and warehouse management. Over 5 years of experience in the field of Retail and E-commerce also specialized in warehouse management, end-to-end operations, Omnichannel management, and franchise management. Sharpened my retail and operations knowledge with the completion of Post Graduation in Retail & Operations Management.

Experience

Walmart global tech india

Program Analyst

Nov 2020Present · 5 yrs 4 mos · Bengaluru, Karnataka, India

  • As a part of quality improvement team have been focusing on areas of improvement and primary responsibility is to ensure quality does not take a dip while ensuring that efficiency is maintained.
  • Build quality frameworks to improve productivity.
  • Reduce Average Handling Time for the associates on a particular tasks.
  • Get in touch with partner companies to ensure the work carried out is accounted properly.
  • Being efficient and connected with different teams inside organization, cross functionality.
Operations ManagementQuality ImprovementCross-Functional Collaboration

Pepperfry

3 roles

Team Lead - Franchise expansion and operations

Promoted

Mar 2020Sep 2020 · 6 mos

  • Amidst the COVID19 pandemic times, moving to a different role with bigger responsibilities.
  • Working on Franchise Expansions of Studio Pepperfry - PAN India
  • Conducting an effective market study for Franchise Expansion
  • Handling existing Franchise Studio's - Sales & Operations
  • Scaling businesses in commercial markets – B2B
  • Handling the sourcing, purchase and vendor empanelment for the B2B team
Franchise ManagementMarket StudySales OperationsSales Management

Operations and Studio Specialist

Nov 2019Mar 2020 · 4 mos

  • Continuing my journey here with Pepperfry after having worked in smaller studio formats and proving the worth, I have been brought on to handle one of the largest studios in the country with larger team to manage and handle the entire modular business which is altogether a different ball game.

Trainee Operations and Studio Manager

Mar 2019Nov 2019 · 8 mos

  • Being a Pepperfry employee we are able to have an overall experience in India's first omnichannel business. Handling various responsibilities in front-end and back-end of the company.
  • Handle end to end operations of the entire studio and manage your team which consists of home consultants, and designers. Closely work with your back-end team and supply chain team
  • Work with your contacts to ensure B2B business is taken care for your catchment area. Work in increasing the channel sales of the company.

Bata india limited

Summer Intern

Apr 2018Jun 2018 · 2 mos · Bengaluru, Karnataka, India

  • Business development - Responsible for cost reduction, staff management, stock management and handling key accounts.

Amazon

Retail Associate

Jun 2014Jun 2016 · 2 yrs · Chennai Area, India

  • Acquired knowledge in online Catalog and Warehouse Management in
  • Product Lines- Automotive, Pets, and consumer electronics
  • Proven results in defect reduction team by reducing defects and introducing
  • new process improvement ideas and implementing them.
  • Coordinate and leveraged with brand and marketing teams to ensure product
  • content is accurate and correctly nested.
Warehouse ManagementProcess Improvement

Education

BIRLA INSTITUTE OF MANAGEMENT TECHNOLOGY (BIMTECH)

Master of Business Administration — Retail Management

Jan 2017Jan 2019

Ramakrishna Mission Vivekananda College

Bachelor of Commerce - BCom

Jan 2011Jan 2014

Kendriya Vidyalaya

12th

Jan 2000Jan 2011

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