Apr 2024 – Jun 2025 · 1 yr 2 mos · Gurugram, Haryana, India · Hybrid

• 1. Establish and Scale Shared Services
• Actions:
• Assess and identify integration opportunities.
• Develop a digital-centric roadmap.
• Implement governance and tech solutions.
• Monitor performance with data analytics.
• 2.Lead Digital Transformation
• Actions:
• Integrate digital tools and technologies.
• Foster a culture of digital excellence.
• Use data for decision-making and optimization.
• Stay updated on industry trends.
• 3. Strategic Talent Management
• Actions:
• Define work quality and reward practices.
• Enhance talent through rotations and mentoring.
• Deploy leadership programs and IDPs.
• Foster continuous feedback culture.
• 4. Optimize Organization Design
• Actions:
• Design a productive operating model.
• Identify and implement improvements.
• Develop the Annual Business Plan (ABP).
• Attract cost-effective talent.
• 5. Build High-Performance Culture
• Actions:
• Implement benchmark people and culture practices.
• Deploy Employee Value Proposition and Hero Values.
• Establish engagement governance.
• Implement DE&I initiatives.

Apr 2023 – May 2024 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

• Organization Design:
• Build a sustainable organization with right capacity, cost, clarity & collaboration to deliver business results
• In collaboration with the business, design and deploy the appropriate operating model providing agility and enhancing productivity
• Identify opportunities to increase org effectiveness as per the periodic changes to the environment/business goals/needs
• Build and deploy the ABP Plan for the financial year
• Deploy the role based organisation framework
• Attracting the right talent at the right cost
• Talent Management:
• Develop and deploy robust TM framework and people processes to support brand & drive consistent, competitive, profitable and responsible growth along with the central CoE to drive required performance, retention and engagement
• Work with business and define the ‘Quality’ of work content which offers the task variety to an incumbent
• Drive engagement through best reward practices (monetary as well as non-monetary)
• Enhance exposures and experiences of the Talent by providing them with the opportunities of Job rotations, Job enrichment, Special projects, coaching, mentoring, study tours etc.
• Capability Building:
• Build capabilities of individuals, teams and business over the ever emerging mobility solutions domain
• Mapping functional and leadership competencies aligned to unique roles
• Create and deploy leadership programs
• Implementation of IDPs
• Establish ‘Continuous feedback’ as a DNA of the workplace practice
• Culture:
• Deliver a high performance diverse culture fostering agility, collaboration, innovation and entrepreneurial skills; Culture building
• Design and deploy customized benchmark people and culture practices aligned to business goals
• Deployment of Employee Value Proposition to attract right talent
• Deployment of Hero Values across business
• Build and deploy governance framework to drive employee engagement across business
• Implementation of DE&I agenda in all HR Processes

Jul 2017 – Apr 2023 · 5 yrs 9 mos · Greater Delhi Area

• Business Integration :
• Managed the transition of the business from a traditional setting. Articulated the end to end process across various verticals – digital, sales, marketing, supply chain management, laid the foundation
• of technology and infused a software in the system for the ease of business.
• Increased revenue by 40% YOY to $5M.
• Incorporated and set up the HR green field project.
• Partnered with other HR business partners to create a strong cross functional team that would help both in strategy and operation capacity.
• Constructed the Learning and Development programme to enhance the growth index.
• Talent Management :
• Accelerated the growth of the firm by providing guidance on human capital and consulted them on various projects across different industries – education, manufacturing, fashion, health technology
• and service.
• Monitored and reviewed policies to ensure they are in accordance with the present laws.
• Remodelled the campus recruiting procedure to facilitate a smoother process. Constructed and conducted the IT Hackathon both at campus and in house.
• Integrated the change management framework through ADKAR model.

May 2016 – Jun 2017 · 1 yr 1 mo · New Delhi, Delhi, India

Sep 2014 – May 2016 · 1 yr 8 mos · Gurugram, Haryana, India

• Key Responsibilities :
• 1.Responsible for setting up India & Operations from ground up
• 2.Working closely with the UK to develop & implement the People Strategy.
• 3.Leading & Managing the change in India HR team to proactively drive & implement initiatives to address key business challenges from a people perspective, in particular employee retention, employee engagement & high performance culture.
• 4.Recruit, lead and manage an HR team in India in line with the budget of business to provide a consistent business partnering/account management experience, providing vision/direction to coach, develop and drive the HR Business Partnering capability and culture.
• 5.Provide advice to the business, challenging the business and operations to ensure consistent and high standard in people practices, having oversight and a governance role to ensure adherence.
• 6.HR shared services set up in India.
• 7.Build resilience in the team by ensuring a standard approach to monthly reporting,
• team meeting agendas, business reports and engagement strategy and practices.
• 8.Leading and delivering operational/strategic change Leadership, working with Directors & below to ensure commercial focus and alignment.
• Key Achievements :
• 1.$5M P&L setup in 1 year and broke even in first 6 months of starting operations
• 2.$1M savings setting up Global Shared Services in India supporting 17 countries across 3
• continents.
• 3.Global Common HR policies and systems rollout across all geographies
• 4.Planning and Implementing strategic change in business and leadership through ADKAR Model.

Jan 2012 – Sep 2014 · 2 yrs 8 mos · Gurgaon, India and Dubai UAE

• Key Responsibilities:
• 1.Co-founder & Head of India Operations, responsible for setting entire operations
• 2.Setup & Managing HR, Business Development, Sales
• Marketing & Operations functions, 15 FTE
• 3.Scouted Oman, Dubai, Vienna, Netherlands & Brazil for setting up International Operations
• 4.Setup Operations in Dubai, with 10 Business Development employees
• Human Resources:
• Culture and Consensus Building I Compensation Plan Design I Benefits Management
• Recruitment & Retention I Employee Relations I HR Information Systems
• Policies/Procedures I Performance Management I On-boarding / off boarding experience
• Budget Management I Employment Law I Training & Orientation
• Contract negotiation I Business Planning I Visa & Immigration
• Payroll Management I Competency assessment I Office Administration
• Operations:
• Strategy and development I Organizational change I Change Leadership
• Business operations I Creating and Managing company Budgets
• Managing departmental budgets I Managing selling expenses in line with fiscal year budgets Bringing the best solutions and the best resources to bear on addressing client opportunities Focusing on innovation, growth and profitability Feedback and coaching to all direct reports
• Key Achievements:
• 1.Lead & setup service delivery in EMEA region for several events for $450k revenue

Mar 2011 – Sep 2011 · 6 mos

• Founded the HR department and expanded the employee vertical from 35 to 90 + people in the first three months, training each employee to foster their professional and personal growth.
• Established the new Nivio office in Gurgaon after careful examination and thorough research.
• Initiated the use of Resumator, Yammer, Interviewstreet, a global learning and development program.
• Managed the full cycle of recruiting, hiring and onboarding new employees.

Jan 2007 – Mar 2011 · 4 yrs 2 mos · Gurgaon

• Led a team of 10 HR professionals from generalist to recruitment specialist, reported to the CEO and CFO based out of the United States of America.
• Hired 350+ employees after a process of 5000 interviews and supervised 12000+ hirings in a span of four years. Interacted with the global influx of new hirings across the Cvent offices in India and Washington to support the development of healthy and highly diverse work environment that aligns with their global vision.
• E-portals – Administered and managed Monster, naukri.com and Shine platforms, hence engaging with consultants across the pyramid.
• Researched and bench marked new business strategies thus drafting a very effective referral policy with exponential pay-outs for subsequent hire.
• Coordinated and worked closely with the US Human resource team to achieve quantifiable results, identifying potential short and long term hiring requirements and managed campus placements of University of Duke, Georgetown, Georgia Tech and Virginia Tech.
• Campus placements in India – Facilitated hirings across universities – IIT Delhi, Lal Bahadur Shastri, ITM, Delhi University, NSEC Kolkata.
• Implemented a hiring tool - Salesforce.com HRMS to track recruitment, payroll record, gradually making the shift to Taleo for recruitment at an international scale.
• Employee retention and engagement - Managed attrition at less than 10% annually for three consecutive years even though the industry was operating at 50%.
• Payroll management, performance management, variable and leave management, appraisal management – catalogued, reviewed and implemented for 500+ employees.
• Restructured the HR policies, employee handbooks, instituted annual appraisals, systems and processes.

Nov 2005 – Oct 2006 · 11 mos

Jun 2005 – Nov 2005 · 5 mos