Prashant Raju — Business Development Executive
I’m a Customer Success and Enterprise Account Management professional who enjoys helping businesses get the most value from SaaS and CPaaS solutions. I focus on building strong customer relationships, driving adoption, and creating smooth onboarding experiences that lead to long-term retention and growth. I’ve managed large portfolios, supported teams through complex integrations, and worked closely with product, sales, and engineering to deliver meaningful results. I love using tools like Mixpanel, Salesforce, and AI-led workflows to uncover insights and make smarter decisions. Outside of work, you’ll usually find me playing football or badminton, swimming, or watching interesting documentaries—anything that helps me stay active, curious, and open to new ideas. At the core, I’m someone who enjoys solving problems, understanding customer needs, and ensuring every interaction adds value.
Stackforce AI infers this person is a Customer Success expert in SaaS and FinTech industries.
Location: Bengaluru, Karnataka, India
Experience: 6 yrs 11 mos
Career Highlights
- Expert in driving customer retention and growth in SaaS environments.
- Proficient in cross-functional collaboration to enhance product adoption.
- Strong analytical skills for data-driven decision making.
Work Experience
ICS Mobile Pvt. Ltd.
Enterprise Account Manager (1 yr 1 mo)
Exotel
Customer Success Manager (1 yr)
Groww, India
Product Support Engineer (2 yrs 1 mo)
Team Lead (1 yr 4 mos)
Customer Success (1 yr 8 mos)
Education
Bachelor of Commerce - BCom at St. Joseph's College