P

Prashant Raju

Business Development Executive

Bengaluru, Karnataka, India6 yrs 11 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in driving customer retention and growth in SaaS environments.
  • Proficient in cross-functional collaboration to enhance product adoption.
  • Strong analytical skills for data-driven decision making.
Stackforce AI infers this person is a Customer Success expert in SaaS and FinTech industries.

Contact

Skills

Other Skills

Account ExpansionAccount ManagementAnalytical SkillsApplication Programming Interfaces (API)Artificial Intelligence (AI)Business AnalysisBusiness InsightsBusiness Relationship ManagementBusiness RequirementsBusiness Review Meetings (QBR/MBR)Churn Reduction & Risk MitigationCommunicationConflict ResolutionContract NegotiationCreative Problem Solving

About

I’m a Customer Success and Enterprise Account Management professional who enjoys helping businesses get the most value from SaaS and CPaaS solutions. I focus on building strong customer relationships, driving adoption, and creating smooth onboarding experiences that lead to long-term retention and growth. I’ve managed large portfolios, supported teams through complex integrations, and worked closely with product, sales, and engineering to deliver meaningful results. I love using tools like Mixpanel, Salesforce, and AI-led workflows to uncover insights and make smarter decisions. Outside of work, you’ll usually find me playing football or badminton, swimming, or watching interesting documentaries—anything that helps me stay active, curious, and open to new ideas. At the core, I’m someone who enjoys solving problems, understanding customer needs, and ensuring every interaction adds value.

Experience

Ics mobile pvt. ltd.

Enterprise Account Manager

Feb 2025Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Exotel

Customer Success Manager

Feb 2024Feb 2025 · 1 yr · India

Groww, india

3 roles

Product Support Engineer

Sep 2021Oct 2023 · 2 yrs 1 mo

Team Lead

Promoted

Aug 2020Dec 2021 · 1 yr 4 mos

Customer Success

Dec 2018Aug 2020 · 1 yr 8 mos

Education

St. Joseph's College

Bachelor of Commerce - BCom

Jan 2015Jan 2018

Stackforce found 100+ more professionals with Account Expansion & Account Management

Explore similar profiles based on matching skills and experience