Rythwik Mahesh

Co-Founder

Bengaluru, Karnataka, India7 yrs 3 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in building decentralized communities.
Proficient in AI-augmented product development.
Strong background in customer relationship management.

Stackforce AI infers this person is a Fintech professional with expertise in community building and product development.

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Skills

Core Skills

Community BuildingDecentralization AdvocacyProduct DevelopmentArtificial Intelligence (ai)Customer Relationship Management (crm)Analytical SkillsCustomer EngagementCommunicationCustomer ServiceSales

Other Skills

Constructive FeedbackContent CreationCopywritingCritical ThinkingCryptocurrencyCustomer ExperienceCustomer RetentionCustomer SatisfactionDecentralized FinanceDesign ThinkingEthical LivingFreshworks CRMMarket ResearchProblem SolvingProcess Automation

About

You shouldn’t be blocked from building because you “don’t code.” You should be taught to think in systems, ask better questions, and use AI to accelerate real skill. That’s the kind of leadership I practice — practical, adaptive, and principled.I think in systems — how they connect, scale, and tell a story.I learn by moving — into new problems, tools, and perspectives — not by waiting for permission.I’m not shaped by formal training, but by curiosity and iteration. I’ve worked through creative, customer-facing, and technical roles — each one sharpening how I think, how I design systems, and how I connect solutions to the people who actually need them.If you’re building for impact — product, platform, or community — I care about making it work, and making it last.

Experience

The based labs

Founder

Jan 2024 – Present · 2 yrs 2 mos · Bengaluru, Karnataka, India

Community Building:
Focusing on creating a community centered around decentralization and ethical capitalism, working to connect with a broader audience and foster meaningful discussions.
Early Outreach:
Engaging in strategic content creation across social media platforms to reach individuals who resonate with our vision, sparking conversations and inviting early supporters.
Educational Content:
Building connections through informative and engaging content to introduce decentralization and ethical capitalism principles, aiming to establish a community that values education and collaboration.
Feedback Integration:
Collecting and analyzing community feedback to refine content and strategies, ensuring alignment with the interests and needs of our audience.

Decentralization AdvocacyWeb3CopywritingCommunity BuildingDecentralized FinanceWeb Development

Open financial technologies

3 roles

Growth Specialist- Product and Marketing

Promoted

May 2023 – Present · 2 yrs 10 mos

AI-Augmented Product Development:
Partnered with cross-functional teams to design, test, and refine AI-enabled solutions — from rapid prototypes to operational tools — improving efficiency in GTM, support, and onboarding.
Process Automation:
Built tools and workflows to eliminate repetitive tasks in Compliance, KYC, and Operations — freeing teams to focus on higher-impact problem-solving.
GTM & Market Research:
Led research for new product launches, translating insights into actionable go-to-market strategies and sales enablement resources.
Customer-Centric Build Loop:
Collected, analyzed, and acted on customer feedback to influence product direction — ensuring solutions are relevant, usable, and built for real-world adoption.
Cross-Team System Design:
Designed operational processes and data flows that improved collaboration between product, support, risk, and compliance teams.
Rapid Prototyping:
Translated ideas into compact specs and interactive mockups, enabling faster validation and stakeholder alignment.

Design ThinkingArtificial Intelligence (AI)Product DevelopmentRapid PrototypingMarket ResearchProcess Automation

Product Experience and Growth Specialist

Promoted

Apr 2021 – May 2023 · 2 yrs 1 mo

Product Quality Improvement:
Initiated and led efforts to improve product and service quality by providing valuable feedback to the product team based on the analysis of common customer issues.
Process Automation & Innovation:
Demonstrated problem-solving skills by finding innovative ways to automate common customer issues on the CRM software, significantly improving customer support processes.
Customer Issue Management:
Successfully managed customer issues through a ticketing system, ensuring timely resolutions and supporting customer satisfaction.
Cross-Team Collaboration:
Worked closely with the Customer Support and Development teams to identify recurring issues and implement solutions that reduced the volume of incoming support tickets.

Analytical SkillsCustomer Relationship Management (CRM)Constructive FeedbackCustomer SatisfactionRelationship BuildingFreshworks CRM

Assistant Manager- Customer Engagement

Feb 2020 – Apr 2021 · 1 yr 2 mos

Customer Onboarding & Retention:
Personally onboarded new customers, ensuring they understood the platform and could achieve early wins.
Insight-Driven Improvements:
Captured and analyzed user feedback to shape early platform enhancements.
Interdepartmental Alignment:
Acted as the link between customers and product, ensuring that customer needs were embedded into platform development priorities.

Analytical SkillsCommunicationMarket ResearchRelationship BuildingCustomer Engagement

Mphasis

Customer Support Officer

Dec 2018 – Feb 2020 · 1 yr 2 mos · Bangalore · On-site

Customer Support Role:
Worked as a Customer Support Officer for TD Canada Trust (Outsourced), assisting customers with their daily banking needs and handling inquiries with dedication.
Cross-Selling:
Engaged in cross-selling during conversations, promoting relevant products and services.
Efficient Escalation Management:
Adhered to strict timelines, ensuring efficient management of escalations on a daily basis.
Exceptional Service Delivery:
Demonstrated patience in every customer-facing aspect of the role, delivering exceptional service.

Customer ServiceCommunicationProblem SolvingRelationship Building