Jun 2022 – May 2024 · 1 yr 11 mos

• Interacted with numerous clients across a variety of business types, spanning from large enterprises to small and medium-sized enterprises (SMEs), to gather requirements and establish a clear product vision and features.
• Took charge of the complete product life cycle, starting from the initial idea and requirements identification, progressing through development, testing, launch, ongoing maintenance, and user adoption.
• Collaborated closely with UX/UI Designers during the exploration and research phases to determine enhancements and refinements.
• Organized development sprints with the team, creating user stories, overseeing the backlog, and leading essential activities like refinement, planning, daily stand-ups, and retrospectives.
• Effectively conveyed the product's vision, roadmap, and release plans to various teams including Sales, Business, Customer Success, Marketing, and Leadership.
• Teamed up with the Marketing and Sales departments to establish and execute messaging, positioning, key benefits, and target customer strategies.
• Established and evaluated product metrics aimed at promoting the product's growth.
• Projects: OPEN.MONEY
• >Banking Integration: Integrated 5+ top leading banks in India
• >Financial Automation: Automated User Journey from Invoicing to Bank Reconciliation
• >Business Report: Instant, Accurate, Power business MIS reports
• >Goods & Service Tax: GST Return filing & fetching to Challan Payments
• >Tax Deducted at Source: Tax deduction, Accounting & TDS Payments
• >Integration: Accounting tools integration with the platform such as Tally, Zoho books, MS Dynamics etc ->Product Growth: Increased product adoption with an average of 40% month-on-month

Apr 2021 – Jun 2022 · 1 yr 2 mos

• Openbook :
• Neobanking app for MSME in india with more than 1.5 million downloads on android & ios
• Productise & launch the current account opening flow at the time onboarding with RBI regulated banks
• Closely collaborated with cross functional team like Marketing for product launch, Tech team (frontend & beckend), Design, QA.
• Setup process with operations team to verify KYC & risk of newly onboarded merchant within 24-36 hrs
• Handling team of 4 product managers under openbook project.
• Open.money : Product-Accounting Automation
• Conceptualise & launched multiple apps :
• App for Amazon Seller:
• Processing of orders & returns along with Inventory & GST details into accounting engine
• Reconciling the settlement data
• Order wise bifurcation of expenses,taxes,shipping charges.
• Onboarded more than 5000 amazon sellers & 4.3 star rating on Amazon app store
• App for Integration with Major Accounting softwares like Tally, Zohobooks & Quickbooks
• Two way sync between 3rd party ERPs & open, where all banking transactions against pending invoice & bill will process on Open
• This integrations has help merchant in accounting automation by reducing bank recon time & the turn around time against outstanding bills & invoices
• Lakhs of merchants are using these integrations resulting in multiple crores of transaction volume per month
• App for TDS payments (Direct Tax) :
• Processing real time payment of TDS
• Seamless flow for payment completion within 30 seconds as compared to Govt site where it will at-least 20 mins
• Direct tax payments are tightly coupled with Accounting engine where it pre-populate tax outstanding & auto updates bookkeeping entries after payouts
• GST Module: (Indirect Tax)
• GST monthly/quarterly return upload to filling on GST portal
• Real time challan generation with pre-populating GST liability from accounting engine
• Processing payments against GST Tax liabilities
• Fetching of filled returns of previous months or quarter.

Apr 2020 – Apr 2021 · 1 yr

• Building Accounting & Inventory module for open.money
• Supported 25+ business reports for merchants
• Follow & implemented agile methodologies across the engineering team
• Sprint planning for bugs & enhancements along with setting up of priorities for the releases.

Aug 2019 – Apr 2020 · 8 mos

• Build 3rd party plugin which fetch & update payments data between Banks & ERPs.
• Designed architect/ schema for rest API for both get & post actions
• Handling of large financial data and pre-processing into small batches before sending to server

Nov 2015 – Aug 2019 · 3 yrs 9 mos · Bengaluru Area, India

• As a Software developer, resolving key market issues from backlog and customer support escalations to reduce support dependency and create customer delight.
• Key Achievements:
• As part of the focused team, delivered 1 major release (GST ready product), 8 minor releases and 25 maintenance releases.
• Gathering business requirements, Interacting with end-users, designers, product and project managers, key influencers to get a better understanding of the business processes and current challenges associated.
• Working with a cross functional team including product management, development, support & QA to define and deliver products.
• Worked on creating a unified Customer database for ease of account profile management by users and support teams.

Nov 2014 – Sep 2015 · 10 mos · Faridabad Area, India

• Created and operationalized the online supermarket which enables households to buy groceries anytime, anywhere
• Key Achievements:
• Made the business model operational within 3 months and grossed Rs. 1L revenue per month within first 4 months
• Created Goods delivery management process to delivery goods within 24 hr of orders
• Designed the matrix of inventory management for maintaining the stock of fast moving items
• Gathered and uploaded information of 1100+ SKUs on portal
• Arrived at the Target market/geography to operationalize

May 2013 – Oct 2015 · 2 yrs 5 mos · New Delhi Area, India

• As the head of change management and solutioning business primarily targeted at small and medium enterprises, responsible for account management, customer relationship management, negotiations, project planning and execution.
• Key Achievements:
• Generated the service revenue of Rs. 10 L within 2 years of establishment.
• Achieved more than 50 successful implementations across Manufacturing Units, Service Industries, Trading Firms.
• Provided the turn key solution to customers by understanding there organisation needs and rendering services like procuring infrastructure, networking, web site designing, providing technical training etc.
• Ideated, owned & delivered more than 100 successful projects with unique personalized solutions for better MIS reports.
• Integrated Dealer Management System of almost every automobile industry with Tally.ERP 9
• Helped customers shift their operations from Busy, Navision, SAP, Oracle into Tally.ERP 9

Jul 2010 – Jan 2015 · 4 yrs 6 mos · New Delhi Area, India

• As the head of business development responsible for business growth, setting up the sales strategy, channel management, account management, customer relationship management, negotiations, sales planning and execution.
• Key Achievements:
• Successfully executed revenue growth from 65 L to 2 Cr within 2 years
• Expanded the business reach by setting up new offices in New Delhi and Hisar (apart from Faridabad HQ)
• Handled team of 10 persons catering to a channel of more than 250 partners
• Monthly meeting with performing partners to improve capacity and capability
• Enabling at least 2 partners per month and make them performing by providing training on product
• Designing and executing the marketing plans for channel partners
• Customer visits along with partners to boost confidence and closure of sales