Manav Bhatnagar

Co-Founder

Bengaluru, Karnataka, India1 yr 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in data-driven product strategy and innovation.
Proven track record in managing high-profile client accounts.
Passionate about leveraging technology for user engagement.

Stackforce AI infers this person is a Product Analyst with expertise in SaaS and customer engagement strategies.

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Skills

Core Skills

Product StrategyData AnalysisAi-driven Product InnovationAccount ManagementStakeholder Management

Other Skills

AIClient Relationship ManagementCommunicationCross-functional Team LeadershipCustomer EngagementData-driven InsightsJiraMachine LearningMultitaskingProduct DevelopmentProject ManagementSales GrowthStrategic PlanningUser Experience Optimization

About

As a Product Analyst at MyGate, I leverage my analytical expertise to drive product innovation and enhance user experiences. In my role, I am actively involved in three key departments: the Resident App, AI Chatbot development, and QR Entry systems. My contributions span across these areas, ensuring seamless integration and optimal functionality to meet the needs of our users. Prior to my current position, I gained valuable sales experience at Zomato, where I honed my ability to understand customer needs and deliver solutions that drive business growth. This experience has equipped me with a unique perspective on customer engagement and product strategy. I am passionate about leveraging technology to solve real-world problems and am committed to continuous learning and professional development. My goal is to contribute to the creation of impactful products that make a difference in people's lives.

Experience

Mygate

Product Analyst

Dec 2024 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India

As a Product Analyst at Mygate, I specialize in driving data-driven decision-making to enhance user experience and operational efficiency. My role involves overseeing product performance, identifying actionable insights, and optimizing strategies for growth and customer satisfaction.
Simultaneously, I manage Mygate's AI Chatbot initiative, where I focus on leveraging advanced AI and machine learning algorithms to create a seamless, intuitive customer interaction experience. By integrating AI-driven solutions, I ensure that the chatbot not only automates support but also continuously improves its conversational capabilities, adding tangible value to Mygate’s offerings.
My expertise spans data analysis, user experience optimization, and AI-driven product innovation, with a keen focus on refining product features and ensuring alignment with customer needs. I am passionate about exploring new technologies to improve operational processes, reduce friction, and enhance customer engagement through intelligent automation.

Data AnalysisUser Experience OptimizationAI-driven Product InnovationProduct Strategy

Zomato

Key Account Manager

May 2024 – Nov 2024 · 6 mos · Bengaluru, Karnataka, India · On-site

As a Key Account Manager at Zomato, I successfully managed a diverse portfolio of over 150 high-profile restaurants, driving both operational efficiency and ad sales growth. My role required a strategic blend of stakeholder management, communication, and multitasking, which I leveraged to build and nurture strong, lasting relationships with clients while maximizing revenue opportunities.
By ensuring seamless coordination between cross-functional teams and key stakeholders, I delivered tailored solutions that optimized restaurant performance and enhanced customer engagement. My ability to manage multiple accounts simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment has honed my skills in both problem-solving and strategic execution.
Key Highlights:
Managed a portfolio of 300+ restaurant accounts, consistently exceeding sales targets.
Spearheaded initiatives to streamline operations, leading to increased client satisfaction and retention.
Leveraged data-driven insights to propose and implement effective advertising solutions, driving measurable business growth.
Cultivated strong client relationships through proactive communication, timely resolutions, and personalized service.
This experience taught me the power of agility, adaptability, and the importance of maintaining a customer-centric approach in all business dealings.