Harshita Mishra

Operations Associate

Mumbai, Maharashtra, India4 yrs 10 mos experience

Key Highlights

  • Led profitability improvement initiatives at Tata Steel.
  • Managed digital projects enhancing customer engagement.
  • Developed market-entry strategies for new product lines.
Stackforce AI infers this person is a strategic leader in B2B marketing and business performance enhancement.

Contact

Skills

Core Skills

Business StrategyMarketing StrategyBusiness ExcellenceStrategic ManagementProject ManagementBusiness Process ImprovementMarket Entry StrategySalesMarket Research

Other Skills

Business AnalysisBusiness InsightsChange ManagementCritical ThinkingDigital StrategyMarketing CommunicationsNegotiationProgram ManagementStakeholder ManagementStrategic InitiativesStrategic PartnershipsStrategy DevelopmentStrategy FormulationTeam ManagementValue Chain Analysis

Experience

Amazon

Senior Subject Matter Expert, US VSP

Aug 2025Present · 7 mos

Tata steel

5 roles

Senior Manager - Business Performance Enhancement, Marketing & Sales

Aug 2024Jul 2025 · 11 mos

  • Drove profitability improvement initiatives in Marketing & Sales.
Business StrategyStrategy DevelopmentBusiness AnalysisChange ManagementProgram ManagementStrategic Initiatives+1

Manager - Business Excellence

Promoted

Jan 2023Jul 2024 · 1 yr 6 mos

  • Business Performance Enhancement
  • Enabled functioning of a newly constituted council in Marketing & Sales to scale EBITDA improvement initiatives from 1 to 10 by aligning strategy, execution and performance measurement.
  • Performed diagnostics and analytical work for identification, evaluation, planning, tracking and execution of projects and facilitated cross-functional collaboration to reduce cycle-time.
  • Provided regular program updates and reports to senior management and stakeholders.
  • Total Quality Management
  • Facilitated formulation and implementation of Business Objectives & Strategy of Vice President; enabled multiple audits and assessments to ensure continuous improvement in business processes.
Strategic ManagementBusiness StrategyStakeholder ManagementBusiness ExcellenceBusiness AnalysisChange Management+3

Manager - Digital and TQM (Marketing & Sales)

Sep 2022Dec 2022 · 3 mos

  • Responsible for driving the Total Quality Management & Process Improvement initiatives in M&S.
  • Managed two projects on the digital front - one on devising e-commerce strategy for MSME customers and another on creating a 360 degree customer view for businesses.
Business Process ImprovementWritten CommunicationProject ManagementStrategy Formulation

Management Trainee Commercial

May 2022Aug 2022 · 3 mos

  • Entered the vast eco-system of Tata Steel.
  • Evaluated the entire value-chain for Electrical Steel, assessed its demand (especially in the EV eco-system) and supply and developed a market-entry strategy for Tata Steel.
Market Entry StrategyValue Chain Analysis

Marketing & Sales Intern (Retail Value Management)

Apr 2021Jun 2021 · 2 mos · India

  • Estimated total market-size of a retail product & determined key micro-segments w.r.t. application and grade. Devised a strategy to improve SOB with existing channel partners and formulated enablers to accelerate sales.
Business InsightsCritical ThinkingMarket Research

Indian institute of management, indore

Placement Coordinator

Aug 2020Mar 2022 · 1 yr 7 mos · Indore

SalesNegotiation

Education

Indian Institute of Management, Indore

MBA — Strategy & Marketing

Jan 2020Jan 2022

Jadavpur University

Bachelor of Arts - BA — Economics Honours

Jan 2016Jan 2019

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