Bharath Kumar Kolipakula

CEO

Bengaluru, Karnataka, India6 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led successful projects improving sales and customer engagement.
Expert in optimizing operational processes and product strategies.
Strong cross-functional collaboration across global teams.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and E-commerce industries.

Contact

Skills

Core Skills

Product ManagementProduct StrategyCategory Management

Other Skills

API SolutionsAgile MethodologiesAnalytical SkillsCustomer EngagementCustomer OnboardingDesign ThinkingGlobal Team CoordinationIT Strategy and Cloud ComputingKey Account ManagementMarket Research and AnalysisMicrosoft ExcelNegotiationPartner Relationship ManagementPipeline DevelopmentProduct Design

About

➤Results-driven professional with over 4 years of experience in driving product innovation and optimizing operational processes. Seeking to a role for Product Manager to leverage expertise in strategic planning, cross-functional collaboration, and data-driven decision-making to enhance product offerings and drive business growth in a dynamic organization. Committed to delivering exceptional customer experiences through innovative solutions and agile methodologies ➤ Successfully led projects to optimize Lead2Cash processes, designed and implemented order journeys for international markets, and developed API-based ordering solutions, driving significant improvements in sales, customer engagement, and operational efficiency. ➤ Coordinated with global teams across multiple regions to execute complex projects, conducted market research and competitive analysis to inform strategic decisions, and collaborated with cross-functional teams to enhance product offerings and customer experiences. ➤ Developed innovative frameworks and strategies to improve product performance, and leveraged data insights to address revenue leakage and optimize category management, and consistently delivered results through agile methodologies and strategic planning

Experience

6 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

4 yrs 6 mos

Current Experience

Tata communications

2 roles

Sr. Lead

Oct 2024 – Present · 1 yr 6 mos

Lead- Digital Product Owner

Oct 2021 – Nov 2024 · 3 yrs 1 mo

➤Leading projects to enhance sales, order management, billing, and revenue operations, accelerating cash realization by streamlining workflows.
➤Designing and implementing eight new order journeys for international markets, achieving an 80% adoption rate, and enhancing the customer experience.
➤Creating dynamic growth strategies focusing on user engagement and retention, resulting in an 18% increase in sales performance.
➤Optimizing status information using digital assets, reducing manual support turnaround time by 30%, and improving customer satisfaction.
➤Collaborating with 15+ teams across Americas, MENA, Europe, and APAC regions to develop seamless Lead2Cash processes.
➤Bridging data gaps and automating the Termination journey, saving approximately $120,000 monthly by addressing revenue leakage issues.
➤Implementing standardized support for new features, reducing turnaround time by 50%, and increasing internal user satisfaction by 60%.
➤Increasing 3D maps coverage by 125% within six months, decreasing expansion turnaround time by 20%, and maintaining a 5% deviation.
➤Creating API-based ordering solutions for high-value orders worth INR 500+ crores, efficiently delivered within three months.
➤Leading IT strategy initiatives, leveraging cloud computing, and contributing to industry-leading solutions in applications rationalization and data management.

Product DesignProduct StrategyProduct RequirementsAnalytical SkillsDesign ThinkingProduct Development+13

Paytm mall

Category Manager - Eyewear

Apr 2021 – Oct 2021 · 6 mos · On-site

➤Established pipelines and onboarded 20+ sellers and over 10,000 SKUs, aligning with a newly created framework that enhanced customer satisfaction (CSAT).
➤Created a "Tag" framework for systematic selection of bestsellers, improving funnel conversion by 35 basis points and enhancing sales efficiency.
➤Performed assessments and competitive analysis to develop corporate strategies and growth initiatives.
➤Conducted in-depth market research to identify emerging trends, competitive landscape, and customer preferences, providing actionable insights.
➤Developed and executed category management strategies to achieve business goals, driving growth and optimizing performance.
➤Led negotiations with suppliers, securing favorable terms and strengthening relationships to drive cost savings.
➤Worked with marketing teams to create e,ective product messaging and communication strategies, enhancing product positioning.
➤Developed pricing and promotional plans to maximize profitability, considering market dynamics and customer perception.
➤Monitored industry trends and competitor activities, providing strategic recommendations to senior management.
➤Evaluated customer feedback, implemented changes to improve experience and loyalty, and built strong vendor relationships to enhance category offerings.