Kartik Bhalla — Operations Associate

A results-driven Manager at American Express, Kartik Bhalla specialises in helping global merchants solve complex challenges with their marketing. With a strong foundation in big data analytics, digital marketing, and customer experience (CX), he is passionate about leveraging data-driven insights to drive business growth. Key Responsibilities & Achievements ✅ Leadership & Problem-Solving: Leads a high-performing team that identifies and solves critical business challenges, transforming bespoke solutions into scalable products. ✅ Merchant Campaign Analytics: Oversees campaign measurement strategies, analyzing both high- and low-touch marketing interactions to optimize performance. ✅ Talent Development: Actively involved in hiring & mentoring new talent at American Express, ensuring the next generation of data-driven leaders. ✅ Machine Learning & Personalization: In a previous role, he played a key role in deploying advanced ML models for personalized offers, enhancing customer engagement. Education & Academic Leadership 🎓 MBA, Business Administration & Management – Indian Institute of Management (IIM) Indore • Co-Founder, ProdLab (IIM Indore’s Product Management Club) • Lead Organizer, UTSAHA 2020 (Annual Marketing Research Festival) • Expertise: Product Management | IT Strategy | Marketing | Finance | Operations 🎓 BTech, Computer Science – Nirma University, Ahmedabad • Experience in Tech Consulting & Cloud Computing Passions & Interests 🚀 Continuous Learning & Innovation: Enthusiastic about emerging technologies and their real-world applications. 🤝 Collaboration & Growth: Always open to new challenges, networking, and contributing to organizational success.

Stackforce AI infers this person is a Fintech professional with expertise in digital marketing and data analytics.

Location: Gurugram, Haryana, India

Experience: 5 yrs 7 mos