Sudhanshu Singh

CEO

Noida, Uttar Pradesh, India20 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

12 years of experience in solutions architecture and consulting.
Expert in managing multiple cross-functional projects.
Proven ability to handle critical customer escalations.

Stackforce AI infers this person is a SaaS Solutions Architect with extensive experience in project management and customer solutions.

Contact

Skills

Core Skills

Project ManagementSolutions Consulting

Other Skills

Adobe Sign APIAgile MethodologiesBusiness Process ImprovementCross-Functional CollaborationCustomer ManagementHTMLHTTPJavaJava ScriptMatplotlibNumpyPandasProfessional ServicesPythonR

About

Principal Solutions Architect at Adobe Systems -- 12 years of experience in client servicing, solutioning, consulting, project management with the ability to lead and handle multiple time-sensitive, cross-functional projects

Experience

Adobe

4 roles

Senior Manager, Strategic Development

Feb 2024 – Present · 2 yrs 1 mo

Strategic Business Development Manager

Oct 2020 – Present · 5 yrs 5 mos

Principal Solutions Architect

Promoted

Jan 2016 – Oct 2020 · 4 yrs 9 mos

1. Handling my Professional Services team at Noida
2. Provide principle role and architect vision to the team.
3. Provide and execute professional services offering to Adobe Sign customers and prospects.
4. Extensive delivery experience from small to medium size projects in Professional Services team.
5. Handle critical customer escalations.
6. Ability to oversee, manage multiple projects simultaneously. Document and analyze customer requirement and define a clear scope with appropriate timelines.
7. Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements.
8. Build and present customized demos using the declarative and programmatic capabilities of the Adobe Sign API platform.
9. Manage technical due diligence and risk management processes based on the scope of professional services offering.
10. Work very closely with other teams of Adobe Sign product, e.g. Customer Success, Sales, Support, Onboarding, Sustenance and Product management and Engineering to develop and execute internal and external programs and initiatives.
11. Present Adobe Sign technology infrastructure, including demonstrating deep familiarity with company’s platform infrastructure, security and integration capabilities.
12. Helped enterprise Customers in implementing SSO using SAML for their products.
13. Attain quarterly and annual objectives assigned by management.
14. Participate in cross skilling and provide trainings to Team members on various wide range of technologies.

SAMLAdobe Sign APIProject ManagementCustomer ManagementTechnical Due DiligenceRisk Management+3

Senior Solutions Architect

Oct 2014 – Jan 2016 · 1 yr 3 mos

Hcl technologies

Senior Technical Team Lead

Jun 2005 – Oct 2014 · 9 yrs 4 mos · Noida

1. I was managing a pool of 13 resources who were directly reporting to me.
2. Involved in team technical activities and help them technically whenever required.
3. Involved in providing technical solution to Client.
4. Worked as part of a team, to provide new value to existing customers by embedding the business requirement in the existing solution and expanding the usage of the implementation.
5. Excellent interpersonal skills with demonstrated ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
6. Handling critical Client escalations.
7. Monitoring the Operational, Governance and Productivity metrics of my project and always finding a way to improve it further.
8. Responsible for meeting the target dollar cost of Value Ideas in my project.
9. I was responsible for Quality checks in my project and always finding a way to improve it.
10. Maintaining the bell curve and pyramid of my team.