Priya Kumari

Business Development Executive

Faridabad, Haryana, India9 yrs 4 mos experience

Highly Stable

Key Highlights

Proven track record in client relations and customer service.
Expert in managing diverse projects and leading teams.
Strong background in operational excellence and business success.

Stackforce AI infers this person is a Customer Operations Specialist with expertise in healthcare and retail sectors.

Contact

Skills

Core Skills

Client RelationsCustomer ServiceTeam LeadershipOperational Excellence

Other Skills

Business OperationsClient HandlingClient ServicesCoachingCommunicationCommunity DevelopmentCross-functional CollaborationCustomer ExperienceCustomer GuidanceCustomer HandlingCustomer OperationsInside SalesInterpersonal CommunicationInterpersonal SkillsManagement

About

Experienced professional with a strong track record of working with leading organizations such as H&M, Lulu and Sky, Vhealth, Lybrate, Mylo, and currently with Health First Technologies. Skilled in managing diverse projects, leading teams, handling client relationships and leveraging call Center operations to drive business success.

Experience

Healthfirst technologies

Account Manager

Mar 2024 – Present · 2 yrs · India · On-site

Mylo

User and expert champion

Sep 2020 – Feb 2024 · 3 yrs 5 mos · Gurugram, Haryana, India · On-site

Gained knowledge with the help of all cross functional teams With 3 different departments, including customer service the longest!! I can say now i can handle any type of customer with ease and can covert a bad call into a happy call.

Customer ServiceCross-functional CollaborationCustomer HandlingClient Relations

Lybrate

2 roles

Excutive Medical Operations

Apr 2018 – Nov 2019 · 1 yr 7 mos

Worked on Various project , Customer facing role. Team Management, Day to day oporations.

Team ManagementCustomer OperationsTeam LeadershipCustomer Service

Operational Specialist

Apr 2017 – Nov 2019 · 2 yrs 7 mos

Dealing in various projects and health products campaigns. doing people survey, Handling clients aspects and more functional towards the functions.

Project ManagementClient HandlingClient RelationsOperational Excellence

H&m

Fashion Consultant

Oct 2015 – Jan 2017 · 1 yr 3 mos · New Delhi Area, India

Got trained by U.K support. 2nd batch. very well aware about the retail n operations. from cash till work to floor supervision. work in delivery shift. guiding customers about the trends and new launches including right fit suggestions.

Retail OperationsCustomer GuidanceCustomer ServiceClient Relations