Nithya A. — Operations Associate

Profile Summary: -> Technically sophisticated and business savvy leader who has effectively contributed to enhancing organizational processes through initiatives geared towards lowering risk, heightening productivity & improving internal controls. -> Adept in managing entire sales & operations with a focus on top & bottom-line profitability by ensuring optimal utilization of resources. -> Possess expertise in customer lifecycle management, expansion strategy development, team building, expense control, competitive market, industry trend analysis, revenue management & performance improvement. -> Coordinate planning and conceptualizing of various customer service strategies to achieve business goals, aimed towards the growth in business volumes as well as profitability as per the need and resources available. -> An out-of-the-box thinker with a proven track record of ameliorating business revenues, streamlining workflow and creating a teamwork environment to enhance profitability innovatively for clients. -> A complete manager capable of performing a wide range of people management functions from recruiting through on-boarding, goal setting, performance appraisal, training, competency building, resource utilization & capacity planning, knowledge transfer, etc.

Stackforce AI infers this person is a Customer Relationship Management expert with a strong focus on operational efficiency in B2B environments.

Location: Pune, Maharashtra, India

Experience: 20 yrs 4 mos