Apr 2021 – Nov 2021 · 7 mos

• Product Head Travel Commerce - Flights, Hotels & Cabs.
• People Management role owning Product Roadmap across three vertical and delivering on key L0 metrics.
• Further, owning Products across other verticals like : Bill Payments & responsible for Key App Metrics (Downloads, Installs & Uninstall CAC etc.)

Jan 2020 – Mar 2021 · 1 yr 2 mos

• Product Manager for Flights Vertical

Mar 2018 – Dec 2019 · 1 yr 9 mos · Bahrain

• Head of Flights & Platform verticals with 3 direct reports with a focus on delivering Product feature set across all devices and achieving Verticals Targets - Top Line & Bottom Line.
• In my current capacity I work as Product & P/L Manager for Flights vertical and I further manage Products for Marketing & Platform Products.
• Product Management
• Integrated with Major Meta players like – Wego.com & Skyscanner.com contributing >70% of overall bookings.
• The conversion rate for Meta channels was > 10% and API Health (Up time) is greater than 99%.
• Worked with Sabre (GDS Content Providers) to improve the workflows to reduce errors scenarios.
• Worked with tech to create a cache strategy to reduce the price change and itinerary unavailability issue.
• Launched SEO & SEM pages for flights which brings ~10% of transactions through these channels.
• Redesigned and Revamped the UI/UX of flights listing page from hybrid to native on mobile app with focus on conversions metrics.
• P/L Responsibilities
• Own and manage the P/L for flights vertical with focus on delivering MOM Targets – GMV, Revenue & Conversion metrics.
• Created Pricing strategy on Meta channels which generates top line of ~X million USD/month
• Worked with Supply and affiliates/partners to bring special deals and push the same on the website across all marketing channels.
• Product - Marketing & Platform
• Launched Business Rule Engine to handle - Discount, Markups and service fee use cases.
• Redesigned the Home Page for Desktop and Mobile to improve UI/UX and conversion rate.
• Worked with marketing team to improve marketing features - SEO/SEM, CRM etc. which drives bookings.

Oct 2015 – Feb 2018 · 2 yrs 4 mos · Gurgaon, India

• Product & P/L Management for Domestic Flight

Sep 2013 – Oct 2015 · 2 yrs 1 mo · Gurgaon, India

• Consulting in Travel tech space

Apr 2012 – Jun 2012 · 2 mos · New Delhi Area, India

• Study on Unsolicited Commercial Communications and National Do Not Call (NDNC) Service
• Conducted a Market Research on NDNC service to understand its awareness, implementation and customer satisfaction level.
• Implementation of recommendations would increase the effectiveness of the service by 20%.